Review Time
Absolutely a horrible experience. They contacted me saying i'm the beneficiary to a relative's life insurance. Instead of sending forms through email or such, I had to download a zoom meeting
and the woman who I told I was not interested in any insurance, that we are fine. She said I was to watch a video, and she was bringing up these charts with percentages that have nothing to do with being a beneficiary. She would not listen as I asked her three times to reschedule our appointment with my relative present, she wouldn't do it. She kept on with the "don't listen, just pursue" over talking me. This is what I've dealt with multiple times with scammers. I cussed her out (as very last resort) and cut the call. After exchanging a few texts asking repeatedly why no reschedule, she wouldn't answer. She had her survivor text me, and I hit him up with screenshot of his one star reviews, why?? No answer. So don't give them the time of day. Apparently profit is their ONLY goal
They do not even respond to their poor reviews
Absolutely a horrible experience. They contacted me saying i'm the beneficiary to a relative's life insurance. Instead of sending forms through email or such, I had to download a zoom meeting and the woman who I told I was not interested in any insurance, that we are fine. She said I was to watch a video, and she was bringing up these charts with percentages that have nothing to do with being a beneficiary. She would not listen as I asked her three times to reschedule our appointment with my relative present, she wouldn't do it. She kept on with the "don't listen, just pursue" over talking me. This is what I've dealt with multiple times with scammers. I cussed her out (as very last resort) and cut the call. After exchanging a few texts asking repeatedly why no reschedule, she wouldn't answer. She had her survivor text me, and I hit him up with screenshot of his one star reviews, why?? No answer. So don't give them the time of day. Apparently profit is their ONLY goal They do not even respond to their poor reviews
I'm contemplating kicking this outfit to the curb after this debacle that started already back in August. I had an injury over the weekend and the rep just happened to be at work the next day after it happened. She suggested I go to the doctor so I could file a claim and possibly get reimbursed. I wouldn't have gone had it not been for her, and I kick myself for getting into this mess. I had gotten treatment less than 24 hours after, much less 48, but they scheduled me for an MRI after the window had closed due to the MRI truck not being available 5 days a week. I went ahead and filed my claim and informed the rep about it, also. A few weeks later in September, I get my first letter saying they needed more paperwork to review it. I called the hospital and had them send me ALL the paperwork from it to get to them, which I also forwarded to the rep. I got another letter in October saying they still needed more paperwork, which the rep had sent them. They sent me the exact same thing they'd already sent before, claiming they still did not have all the paperwork they needed to process. Just about everything I've received from them is barely sealed in the envelope, too. Finally in November, I get something saying they couldn't help me due to treatment not being rendered within 48 hours. I replied that that was incorrect as I had beaten the 48 hours in less than 20 and could do nothing more since the MRI was scheduled later in the week, as I had informed the rep of in person. They sent me a reply saying they'd review it. December rolled around and I still hadn't heard anything back about it. I decided I'd call and see if I would be able to get some help as I had not yet made any payments to the hospital since I was waiting to see. I called on NYE, and the rep said there hadn't been anything yet, but they'd leave a note for the claims department that I was awaiting the status that may be available after 48 hours. I tried earlier this morning, but as of 10AM, there still was no update, however, the rep said she'd call me as soon as there was one. The rep left a message and said the claims department still needed itemized billing, which they should have received several times over. I returned the call and sent what I already have once again. I'm not expecting them to help me at all as they seem to beat around the bush, claiming they don't have what they need to process my claim. They're a real confused, unorganized outfit that is a nightmare to deal with if you want their assistance. I've gotten nothing but runarounds from them for the last four months and I regret ever going to the doctor for the injury I had. I like the rep, but the company is filled with bozos and nincompoops who have no idea what's going on and terrible to deal with.
Our experience with Globe Life has been deeply disappointing and distressing.A gentleman who worked for our company was tragically killed in a head-on collision. He was a responsible man who trusted Globe Life, paid every bill faithfully, and believed his family would be protected.Since his passing, his wife — the rightful beneficiary — has been denied benefits and subjected to treatment that has added unnecessary pain during an already unbearable time. Rather than compassion, clarity, or professionalism, Globe Life has been dismissive, unresponsive, and difficult to work with at every turn. Watching a grieving widow be treated this way has been infuriating and heartbreaking.This is not how an insurance company should operate — especially when families are at their most vulnerable. When trust is placed in a company year after year, that company has a moral obligation to show humanity and integrity when it matters most. Globe Life has failed to do so in this case.I wouldn’t wish this experience on my worst enemy. I implore anyone considering Globe Life to choose another company for their family’s sake.
We purchased this supplemental insurance for my father who passed in June of this year, and this company has been nothing but dishonest and elusive.We have spent five months chasing documentation for them, only for them to claim they've never gotten it. We finally got the hospital to send it directly to them, and after weeks of processing and consideration, we called this morning to find out they arbitrarily denied the entire claim and can't give us a good reason why Stay away at all costs
Not even a customer, Was interested in a life insurance at one point but went with someone else. However They continue to call me over and over harassing me that I need a policy with them. I've already told them several times I'm not interested and to stop calling. The people or persons calling using different names and numbers when the ones that are block won't go through. They are childish and laughing saying they'll just keep calling till I get a policy with them it's clearly not a simple case of "oh we weren't aware you where no longer interested". It's beyond harassment I'll be filing a complaint with the FCC and other avenues
I'm not sure why some people don't like Globe life. Life Insurance contracts are heavily federally regulated. If its in the contract, they pay out. I'm guessing people get term life coverage and don't realize it. Get whole life no matter what people! I had a good experience with them. They have access to some of the best rates in the industry.
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Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
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