Name: platinumvalet.uk
Telephone: 08000432432
Rating: 4.9

Danny Finnis Guest

From drop off to collection the process was very easy and very professional. Instructions before arr

From drop off to collection the process was very easy and very professional. Instructions before arrival were very clear and car was well looked after. Staff were very courteous and very helpful. Would definitely recommend Platinum Valet at Birmingham airport.

Date of experience: Feb 23, 2026

Ray Savage Guest

2 weeks ago

First class service, was met by Harry who was courteous helpful and very professional. I knew my veh

First class service, was met by Harry who was courteous helpful and very professional.
I knew my vehicle was in the best of hands.
On return the vehicle had been fully valeted and looked sparkling.
Will always use the service at Birmingham.
Thank you team.

Date of experience: Feb 09, 2026

JA4 Guest

2 months ago

First experience with valet parking was disappointing

I tried the valet parking service for the first time and it wasn't a great experience. We attempted to call the provided number to inform the staff of our arrival and left two voicemails. Upon reaching the airport at 4am, there was no one there to greet us. We managed to get a mobile number from an agent, but that also went to voicemail, so we left yet another message. About 10 minutes later, we received a call from a different mobile number indicating they were en route. We ended up waiting nearly 40 minutes from our arrival for the driver to show up. Thankfully, we had added an extra hour for our airport arrival; otherwise, we might have missed our flight. I am hesitant to use this service again.

Date of experience: Dec 04, 2025

Sebastian Guest

3 months ago

Exceptional Valet Experience

I must commend the professionalism of the service, which was truly outstanding, keeping us informed at every stage. I will certainly use it again and recommend it to friends and family.

Date of experience: Dec 03, 2025

Diane Rogers Guest

3 months ago

Great Service Overall

The service from the drivers was excellent. They had some phone issues on drop-off day but called me to confirm our arrival time to ensure a driver was available. I will definitely use this service again.

Date of experience: Dec 02, 2025

Charl Barnes Guest

3 months ago

Quick and Informative

Quick response, kept us updated, and very courteous and friendly.

Date of experience: Dec 01, 2025

Cary Kelly Guest

3 months ago

Outstanding Experience

An outstanding, friendly, and efficient service. Just a few minutes from the terminal. We returned to find our car clean. Thank you very much; I highly recommend this meet & greet service.

Date of experience: Dec 01, 2025

Dougie Guest

3 months ago

Affordable and Convenient!

Very affordable and excellent staff! They handled everything without any issues.

Date of experience: Nov 30, 2025

Bramwell P. Guest

3 months ago

Frequent Delays

Used the service twice in two weeks. I regret it. They were consistently late, averaging a 30-minute delay. Not suitable for me.

Date of experience: Nov 30, 2025

Angie Carter Guest

3 months ago

Mixed First Experience

Tried valet parking for the first time. It didn't start well; I called ahead but left two voicemails. Arrived at 4 am with no one to greet us. I got a mobile number from another agent, but it also went to voicemail. After about 10 minutes, I got a call saying they were on their way. We waited almost 40 minutes for the driver. Thankfully, I had added extra time or we would have missed our flight. Unsure about using this service again.