Review Time
I don't want to even give 1 starThis is possibly the worst company I have ever dealt with. I have been trying to get a refund since the 25th July and only 40% of if.The refund process is lies and the smart brush you can buy on Temu for gbp20.00 do not use this company
So as you have not dealt with me via email for my refund request which has now gone into 7 weeks of emails here is my order number you requested in my last review#CE5624I have 2 units that DO NOT WORK and i would like a refund for both as per your terms and conditions. Which clearly mean nothing as you do everything not to communicate with the customer and give refunds.Please feel free to email me directly with confirmation of my email as you have all my details on my orderORDER NO - CE#5625 - REFUND REQUIRED FOR 2 UNITS THAT DO NOT WORK !!!!!!
DO NOT BUY from this company - I ordered 3 units of which 1 works. The other 2 do not.I have been emailing the company for 6 weeks now and all I get is an email from EMMA!!!! saying leave it with us??She has refused to give me any more company details or contact numbers and neither has she sent me a return label or a refund
My order never arrived but they took my money and won’t reply to any of my emails. Initially they’ve bombed me with emails.. update after update and then an email saying that there was a delivery exception with my parcel and they never ever delivered it. The emails stopped. I think this is a scam. I have no hope of recovering my £51 but I will leave bad reviews everywhere so that people know. It’s the first time I get scammed but I won’t let it happen to others.PS they’ve now replied saying they are sending me a FREE replacement?! The initial £51 I paid and was taken from my account on the 23 rd of April( today is June 8th!) has never been reimbursed. So glowsmile please refund my money first as I requested and keep your FREE replacement. Thanks.. it’s too late for me
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GlowSmile is reinventing oral care with the Smartbrush – an ultrasonic U-shaped toothbrush that cleans 100% of tooth surfaces in just 30 seconds. Traditional toothbrushes haven't fundamentally changed in over a century. And despite our best efforts, manual brushing only reaches about 60% of tooth surfaces. The result? Millions of people still struggle with plaque buildup, gum problems, and expensive dental bills – no matter how diligently they brush. The Smartbrush changes that. Using 5,000 ultrasonic vibrations per second, the mouthpiece design wraps around all teeth simultaneously, delivering clinically proven results: up to 82% more plaque removal compared to conventional brushing. Today, GlowSmile serves customers who want to keep their natural teeth for life. Whether you have arthritis, limited dexterity, a busy schedule, or simply want a more effective clean – the Smartbrush makes professional-level oral care effortless. One button. 30 seconds. 100% coverage.See more
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