gls-france.com

3.5
3.5 Based on 10.3K reviews

GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent....

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Average Rating

3.5

/
5

10.3K Reviews

5 Star
58%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
34%

Filtered Reviews

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Review Time

Robin Fisher
aa warranty

watch out for labour costs they wont pay.

3
Date of experience: Sep 03, 2018
Kaylee
With minimum fuss the warranty company…

With minimum fuss the warranty company agreed to pay nearly £2000 of the £2500 bill to repair the gearbox. I wasn't sure it was worth it when I signed up to the warranty but I am so glad I did. Thank you.

4
Date of experience: Sep 03, 2018
McKenna Clark
even worse than the breakdown cover

Will do everything they can to make you not claim , awfull customer service Warranty would be more useful as toilet paper

1
Date of experience: Aug 31, 2018
TheClassicWaffle88
Ridiculous service.

Ridiculous service.It’s nearly 4 weeks to get my vehicle claim approved already inspected and recommended by their approved Garage.Nobody care, bad customer service, mismanaged system.Strictly Avoid this company.

1
Date of experience: Aug 28, 2018
Hale Carter
Very Easy Process

I contacted the AA Warranty service and received very friendly and helpful advice on how to proceed with the repair process and the claim.Following the repair I sent a copy of the garages invoice to them via my printer/scanner and email. A few days later the money was paid into my bank account.Brilliant!

5
Date of experience: Aug 23, 2018
Samuel05618
So efficient and helpful I am so glad I…

So efficient and helpful I am so glad I took out AA Warranty when I bought my second hand car back in April this year, I would not hesitate to do the same again.

5
Date of experience: Aug 20, 2018
Anthony
Poor customer service

Poor customer service, with a call centre that doesn't really appear to care. Provided on multiple occasions with small, unheard of subcontractors that are little more than hole-in-the-wall garages which I feel unsafe leaving my car with. I regret buying this policy and will not review my general AA cover or buy any AA product from here on in.

2
Date of experience: Aug 20, 2018
Should really make it clear the maximum…

Should really make it clear the maximum labour charge you will pay and that you only cover the cost of generic parts. Should be in the bullet points.Otherwise efficient service

3
Date of experience: Aug 13, 2018
Hal Cook
I wasn't involved with anything other…

I wasn't involved with anything other than a telephone call asking me how if I wanted the money payed into my account ora cheque.That conversationlasted about 1 minute..No problems. Thank you.

5
Date of experience: Aug 13, 2018
Not a bad product but still had to pay…

Not a bad product but still had to pay £135 for repairs so not everything is covered for buying 5 star warranty

4
Date of experience: Aug 11, 2018

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Business Details

  • GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.

  • language https://o211375.ingest.sentry.io/5826609

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