Review Time
I may start by saying that I've had great experiences with AA breakdown cover so I went ahead with their AA Warranty for the car I bought from Car Giant who suggested that I get the cover. However, I would say that if I could turn back time I would gladly refuse to even touch AA Warranty barge pole. They have put me through sooo much stress and frustration that I've had a week long sleepless nights. See story below. It all started off with loss of power in my BMW 530d. I took it to my regular garage who suggested that the glow plugs didn't fire due to breakdown of the control unit. Due to that issue the engine hasn't regenerated as it should 300 miles or so and the DPF has clogged up. AA refused to pay for the glow plugs as they consider them to a serviceable part even though the car manufacturer BMW doesn't class them as a serviceable item unlike a spark plug but would pay for the control unit. As I had my doubt I took it to Halfords for a double check on recommendations of the novice customer service agent at AA. At Halfords they couldn't figure out what the problem was so asked me to take it to the dealer. I thought maybe another garage be able to check as the dealer is quite expensive. Took it to another local garage who also suggested that I take it to the dealer. At the BMW dealer service centre they said the inlet manifold has broken down due to engine non regeneration and consequencial carbon build up. The regeneration hasn't taken place due to the breakdown of the control unit. The manifold now all clogged up and broken down was considered to be wear and tear by AA agent who refused to accept the dealers findings and decided to reject the claim due to carbon build up and calling it wear and tear. I clearly asked dealer mechanic if this issue was normal for this car and I quote " this is an abnormal breakdown ". Again the super mechanic refused accept but this time claiming that the build up was of a result age and long time carbon build up which the BMW dealers disagree as they believe that the engine regeneration would clear all that carbon build up on a regular. So now I'm sitting on a £1500 repair cost and with a warranty worthless to every hard earned penny I paid towards it. I have now decided to take it up with the Ombudsman and the fair trade organisation. This company has mentally stressed me, I've had sleepless nights and stress related fits, they're agents who answer calls have no tech experience and they are simply rude. They make you feel as though you're committing a crime asking them to pay for the claim. It's 3.30am and I'm still awake. This is an organisation who will try every trick in the insurance companies books to swiggle out of a claim. The issue is still pending review by the so called complaints team. I am waiting for their letter or as they say, deadlock letter so I can then take them to Ombudsman. My advice, use any other company but this AA or RAC which are underwriting by the same motorways direct company. In my opinion, get your car manufacturers to supply you warranty which will cost you the same or £50-£100 more. I'd say it's worth the extra cost.
Do not get AA warranty (administered by Motorwaydirect) or trust their vehicle inspections. I bought a less than a weak ago and the clutch release bearing is deteriorated. They have rejected the claim as wear and tear and the onus is on me now to pay £600 for a new clutch. Its obvious the AA inspections and warranties are not worth the paper they are written on. Also another technique they use to not pay out is the threat they make before diagnosing the car is that they will bill you for this if the claim is rejected. This make you think whether it is worth taking a claim up with them. They will do everything they can to get out of paying for your claim.These people need to be reported to Office of Fair Trading and Watchdog.A
Disgusted and very angry, i bought my very first hp laptop for business,2015 i paid 600.00 for it from walmart, i had no idea that this laptop put me through hell. The company is very bad. I had to send my laptop away after 8 months.it took the hp people 2 months to fix it. After that 2016 it went out on me again. I call hp customer service, they want me to pay all kind of money to repair it. I refused. To make a long story short please dont buy any laptop from hp i almost had a heart attack i was so angry my blood pressure shot up to 180 over 100 i lost so much money for not having my laptop any more. I had to buy a smart cell phone to run my business now. I hate hp with a passion.
Disgusted and very angry, i bought my very first hp laptop for business,2015 i paid 600.00 for it from walmart, i had no idea that this laptop put me through hell. The company is very bad. I had to send my laptop away after 8 months.it took the hp people 2 months to fix it. After that 2016 it went out on me again. I call hp customer service, they want me to pay all kind of money to repair it. I refused. To make a long story short please dont buy any laptop from hp i almost had a heart attack i was so angry my blood pressure shot up to 180 over 100 i lost so much money for not having my laptop any more. I had to buy a smart cell phone to run my business now. I hate hp with a passion.
Ordered a laptop of more than 1000 euro's, after 15 days (10 days after the expected delivery date) they emailed me that they can't deliver and if I accepted a laptop with "the same specifications", after looking carefully I found out the specifications weren't the same whatsoever and that the graphicscard was approximately 35% worse. The only other option the service desk offered me was to pay another 400 euros to get a slightly better laptop. After I declined they cancelled my order without my consent. 17 days 1000euros, 26 emails and 6 phonecalls later and I still don't have a laptop or my money. I have filed a formal complaint at the relative Dutch government agency (ACM)
Ordered a laptop of more than 1000 euro's, after 15 days (10 days after the expected delivery date) they emailed me that they can't deliver and if I accepted a laptop with "the same specifications", after looking carefully I found out the specifications weren't the same whatsoever and that the graphicscard was approximately 35% worse. The only other option the service desk offered me was to pay another 400 euros to get a slightly better laptop. After I declined they cancelled my order without my consent. 17 days 1000euros, 26 emails and 6 phonecalls later and I still don't have a laptop or my money. I have filed a formal complaint at the relative Dutch government agency (ACM)
Awful attitude from 'customer services' dept after having to claim on my gap insurance as my car was stolen. I was told an official complaint had been made on my behalf, not surprisingly I did not hear back after that, as the person filing the complaint was the person who I had the issues with! Definitely cannot recommend them as a company for anybody older / less assertive, as even myself as a young PA did not understand the process and the person I was communicating with did not take kindly to questions and clearly had chip on his shoulder. Glad it's all over now!
Won't pay out.Like many companies these days, they will do whatever they can to get your money but will use any tactic they can to avoid paying out.Make sure you check the list of exclusions before you buy. Or better still save your money by not going to them at all.
I'm so sorry I did not check this website before I placed my order. I have never had such a bad service. HP does not respond to email and is almost impossible to reach by phone. And when you finally get a reply they continue making the same mistake. I'm still waiting for my package after 2 wrong deliveries. In fact the delivery never made it because the zipcode was wrong and they fail to correct it, even with all address details the minute after the order was placed were corrected.Bestel niet via HP maar bij één van hun dealers zoals MediaMarkt of BCC. Hier heb ik prima ervaringen. Ben helaas gezwicht voor de 10% lente korting van HP. Is zich tot een ware klucht aan het ontwikkelen met alle frustraties van dien.
I'm so sorry I did not check this website before I placed my order. I have never had such a bad service. HP does not respond to email and is almost impossible to reach by phone. And when you finally get a reply they continue making the same mistake. I'm still waiting for my package after 2 wrong deliveries. In fact the delivery never made it because the zipcode was wrong and they fail to correct it, even with all address details the minute after the order was placed were corrected.Bestel niet via HP maar bij één van hun dealers zoals MediaMarkt of BCC. Hier heb ik prima ervaringen. Ben helaas gezwicht voor de 10% lente korting van HP. Is zich tot een ware klucht aan het ontwikkelen met alle frustraties van dien.
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GLS France est une filiale du Groupe GLS, l'un des plus grands fournisseurs autonomes de services de colis en Europe, avec une forte présence locale dans presque tous les pays du continent.
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