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On the 22 of February 2026 (about 6pm), I have completed an offer from MyChips offer wall on Freecash (Claim Mission #075 for the game Superheroes Idle RPG), worth 4388 coins. However, the offer was not registered as complete. To make a ticket, I was told to wait 72 hours before opening a ticket and provide relevant information. 72 hours later, as there was still no signs of the coins coming, I made a ticket to MyChips. Great that their support responded in less than 12 hours, albeit responding with this "Unfortunately we were unable to track your recent activities on this offer...In any case, we deeply apologize, but we are unable to provide support in this situation." (Not the full message). Confusing, considering previous offers I've done (Claim Mission #020 and Claim Mission #050) did pay. I responded back, providing more screenshots, and a screen recording to show I have completed the offer. Ultimately, I was told that I couldn't be assisted with the offer in question due to the tracking issues. I wish that my ticket was reviewed more thoroughly, as the two responses did not solve my issue of not receiving any reward. I was left feeling disappointed as I've spent hours to complete missions in Superheroes Idle RPG, but to run into this issue. With this in mind, I am worried to complete other offers knowing that I might not get compensated. Looking at the game selection in MyChips, there are a few games to choose from to start earning. However, some games I've come across on the featured offers are lacklustre as the description of the game is short. The games featured in general have mission or level milestones for a reward, however are incredibly hard to complete. From using the offer wall, the game "Match Puzzle Journey" (A match-3 kind of game) is challenging to complete after level 100. In conclusion, MyChips has potential as an offer wall, but the customer support could be improved. Since then, I am more sceptical on completing offers claiming a few dollars upon completion and I recommend only completing offers that are lower value.
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