gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Review Time

Sarah  Hampson
Why leave a small parcel in amount waste boxes in the paper bin than posting in the massive letter b

I left instructions to put the parcel in the letter box which is a big white box next to my door. I went to put paper in the paper bin and found a parcel in amount all the cardboard waste. Why the delivery driver didn’t put it in the massive post box is beyond me. It could easily have been missed and gone with the recycling! Proof of delivery has delivery driver holing the small parcel at the side of the outside of the blue bin.

1
Date of experience: Jan 07, 2026
Donald McHarrie
Delivered where I wanted

Delivered where I wanted! If unable to get an answer!

5
Date of experience: Jan 07, 2026
Ádám Jenes
Extreme weather conditions in Scotland

Extreme weather conditions in Scotland, the parcel was late a few days, but I got updates and received it.

5
Date of experience: Jan 07, 2026
Krishna
Driver was so rude when he came to…

Driver was so rude when he came to deliver parcel as he didn’t even came to door because lift wasn’t working I said to wait by the time someone come down but he was shouting and said I will only wait 2 mins I m not waiting more and I will not come up Very disappointed by driver 1st days he didn’t even followed instructions next day his behaviour was so rude.Really really poor service

1
Date of experience: Jan 07, 2026
Mike Spiller
you could try to deliver parcels to the…

you could try to deliver parcels to the correct address

1
Date of experience: Jan 07, 2026
Daniella
Ordered a very large order from Cult…

Ordered a very large order from Cult beauty, tracking hasn't updated in over 2 days and is well overdue for arrival which it hasn't. No updates and the number just hangs up on you so 0 customer service. Awful.

1
Date of experience: Jan 07, 2026
customer
my Partner sat in all day as I wanted…

my Partner sat in all day as I wanted the package signed for due to the price and importance of the item as I need it for my job. NOONE showed up with the package. I don't know if it went to the wrong house or just wasn't delivered and don't care. I need that item for my job urgently.

1
Date of experience: Jan 07, 2026
Onyi
Staff members was very helpful and…

Staff members was very helpful and friendly also understanding the importance of communication with customers. Also I just paid for the insurance and I happy with it.

4
Date of experience: Jan 07, 2026
Nancy Wright
Delivery attempts failed

Two drivers failed to deliver my parcel, both claiming they had attempted delivery when someone was actually home. This is false, as no attempts were made, unless they were at the wrong address. I provided clear instructions, my mobile number, and access codes, as I live in an apartment block.

2
Date of experience: Jan 07, 2026
charlie
the package was damaged meaning part of…

the package was damaged meaning part of the purchased item was protruding from the packaging. An attempt has been made earlier to tape it back up but it had come back through.The parcel was put down with the damage facing away and was not brought to my attention.The damage is minor bit I should have been given the chance to check the parcel

2
Date of experience: Jan 07, 2026

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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