gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Deborah Turner
Disgraceful corrupt organisation

This policy is an absolute con! Buyers beware! I recently took out the policy and had a problem with my Mercedes’ . We informed the AA operative of where we had been advised to take the vehicle and proceeded to deal with the fault . The vehicle has taken to the garage and the problem diagnosed . The following day I was contacted by the AA to inform myself that they would not be paying the claim due to the vehicle being driven over 300 miles. I gave the AA the address of the garage prior to taking it and at no point we’re we advised that the vehicle could not travel such a distance .it was a sensor problem not mechanical so the journey did not make the fault any worse. Upon raising the complaint the AA denied having the conversation about where I would be taking the vehicle . Subsequently we have requested a subject access request as per all telephone conversations and shall be taking the matter up with the insurance ombudsman . No wonder this shabby corrupt organisation is rated 3.1 on trust pilot . Stay well away from this underhanded company

1
Date of experience: Jul 12, 2022
HC48
Very happy with delivery

Very happy with delivery, driver very polite and efficient. Tracking online was simple and updated

5
Date of experience: Jul 11, 2022
Harrison
Very happy with delivery

Very happy with delivery, driver very polite and efficient. Tracking online was simple and updated

5
Date of experience: Jul 11, 2022
Mariah Kelly
Very happy with delivery

Very happy with delivery, driver very polite and efficient. Tracking online was simple and updated

5
Date of experience: Jul 11, 2022
Jonah Powell
Very pleasant chap who delivered on…

Very pleasant chap who delivered on second attempt.

5
Date of experience: Jul 08, 2022
tepi3008
Customer support won't email back

Shocking. Parcel shipped 3 weeks ago and still says "in-transit" on the website. I've finally resolved to the fact that one of their drivers stole my package. I've used that bloody web from about 6 times, no reply. Tried ringing, on hold for 2 hours and then abruptly hung up on.Edit: I don’t have a bloody case number! Nobody got back onto me, I can’t reply to your reply so I don’t even know if you’ll see this anyway, and you didn’t leave any external contact info! An office number might be nice.

1
Date of experience: Jul 08, 2022
HF55
Customer support won't email back

Shocking. Parcel shipped 3 weeks ago and still says "in-transit" on the website. I've finally resolved to the fact that one of their drivers stole my package. I've used that bloody web from about 6 times, no reply. Tried ringing, on hold for 2 hours and then abruptly hung up on.Edit: I don’t have a bloody case number! Nobody got back onto me, I can’t reply to your reply so I don’t even know if you’ll see this anyway, and you didn’t leave any external contact info! An office number might be nice.

1
Date of experience: Jul 08, 2022
Israel Reed
Very pleasant chap who delivered on…

Very pleasant chap who delivered on second attempt.

5
Date of experience: Jul 08, 2022
MarcusJust29
Customer support won't email back

Shocking. Parcel shipped 3 weeks ago and still says "in-transit" on the website. I've finally resolved to the fact that one of their drivers stole my package. I've used that bloody web from about 6 times, no reply. Tried ringing, on hold for 2 hours and then abruptly hung up on.Edit: I don’t have a bloody case number! Nobody got back onto me, I can’t reply to your reply so I don’t even know if you’ll see this anyway, and you didn’t leave any external contact info! An office number might be nice.

1
Date of experience: Jul 08, 2022
Wallace W.
Very pleasant chap who delivered on…

Very pleasant chap who delivered on second attempt.

5
Date of experience: Jul 08, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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