gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Review Time

MW22
Top class service by this guy.

Top class service by this guy.Delivered the package in good time and in excellent condition.(I think his name was Darren or Damien.

5
Date of experience: Jun 28, 2022
Millicent Hughes
Top class service by this guy.

Top class service by this guy.Delivered the package in good time and in excellent condition.(I think his name was Darren or Damien.

5
Date of experience: Jun 28, 2022
Peter C.
Top class service by this guy.

Top class service by this guy.Delivered the package in good time and in excellent condition.(I think his name was Darren or Damien.

5
Date of experience: Jun 28, 2022
Denise R.
A week now with being told this parcel…

A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?

1
Date of experience: Jun 27, 2022
Chris Smith
A week now with being told this parcel…

A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?

1
Date of experience: Jun 27, 2022
Pigy11
A week now with being told this parcel…

A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?

1
Date of experience: Jun 27, 2022
Gordon Clark
A week now with being told this parcel…

A week now with being told this parcel will be collected.Today at 3.30pm a woman promised collection at around 5 today for "definite" just like last weeks daily "for definite"..."Address going missing from the system" the latest excuse even though i rang twice to go over every single part of address,eircode,name etc 2 days ago-the list goes on with the excuses ....an absolute farce-I've never experienced anything like this in all my shipping years.I am blown away by how bad this service is,truly blown away....whats tomorrows excuse for not being picked up today going to be?

1
Date of experience: Jun 27, 2022
LeGeekDu2aYTB27
Great care with fragile cargo!!

Hi, I received a parcel from gls and it came a day early. They where plants (perfect plant deal) from Rotherham to Ireland so I was worried they might be damaged. The day before I had a disaster of an order which where delivered (only from another county) From fastway courier's and plants where all out of pots, upside down and damaged in a battered box, . I want to thank GLS for their great service and quality and care they obviously take with fragile items, it's a great relief when you know you can rely on a solid courier service.

4
Date of experience: Jun 25, 2022
Arnaut Sanders
awful services!

***update*** I SINCERELY APOLOGIES…after the weekend one of the drivers made sure I received my parcel in perfect condition. The reason for delivery status was due to the driver living on my street and he messaged to say he would drop it to me the following day. Gls took the extra step to ensure I got my items. I would rather pigeon carrier to gls. They delivered my package yet it was not here when I got home when I contacted them about this they said “did the driver leave it in a safe place like a green bin, or with a neighbour?” So now I’m supposed to read minds because this driver did not leave a note to state where they had left my package. I live in a housing estate with very little places a parcel can be hidden. After searching high and low I did not find the parcel! No neighbours have came forward with it either. Customer services are now taking hours to respond (12hrs +) it is absolutely shocking the service they supply! How can you just leave someone’s package elsewhere and not get a signature for it or even write a note on its whereabouts?? I’m appalled!

4
Date of experience: Jun 25, 2022
Lyndsay
Great care with fragile cargo!!

Hi, I received a parcel from gls and it came a day early. They where plants (perfect plant deal) from Rotherham to Ireland so I was worried they might be damaged. The day before I had a disaster of an order which where delivered (only from another county) From fastway courier's and plants where all out of pots, upside down and damaged in a battered box, . I want to thank GLS for their great service and quality and care they obviously take with fragile items, it's a great relief when you know you can rely on a solid courier service.

4
Date of experience: Jun 25, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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