Review Time
I recently used NLSA Carship LLC to arrange the transport of two vehicles from California to Georgia, with Auto Line Express Inc. handling the actual shipment. Overall, the experience had some positives but was marred by pricing issues that felt deceptive.
On the positive side, the service representatives at NLSA, particularly Walter Vance, were friendly, professional, and responsive to texts. The vehicles arrived without any damage, which was a relief. Auto Line Express did a solid job with the transport itself.
However, my main concern was with NLSA’s quoting process. The initial quote was around $750 per vehicle (totaling $1,500 all-inclusive, including door-to-door service, insurance up to $250,000, and allowance for personal items). As the move date approached, they cited reasons like driver availability and weather to double the price to $3,000. After some negotiation over the phone, we settled at $2,600—still significantly higher than originally quoted. This bait-and-switch tactic seemed designed to capitalize on customers’ limited options close to the deadline, which left a bad taste. Additionally, while the service representatives were very helpful, their accents made phone conversations challenging at times.
For Auto Line Express, the only minor hiccup was having to Uber to nearby locations (like a Walmart) for pickup and drop-off, adding unexpected costs and inconvenience.
If you’re considering these companies, weigh the reliable delivery against potential price hikes. I suggest getting everything in writing and exploring backups early on.
Great service from start to finish. The company was responsive, transparent, and delivered my car exactly as promised. Pickup and delivery were on time, and the vehicle arrived in perfect condition. I would definitely use their services again and recommend them to others.
I shipped my vehicle from South Carolina to Texas and had a great experience working directly with Zach Asher. He made the entire process smooth and stress-free, kept me informed the whole time, and delivered exactly as promised. My car arrived safely and on time. Highly recommend!
I recently utilized a car shipping service and was truly impressed by their competitive pricing. My representative provided outstanding customer support and made the entire process remarkably straightforward. They were professional, responsive, and ensured my vehicle was treated with care. I highly recommend this service for anyone seeking great value and dependable assistance!
Following a negative experience with another service that unexpectedly raised the price on pickup day, I felt uneasy and skeptical about trusting anyone again. However, the representative from the company completely transformed that perception. There were no upfront fees, transparent communication, and a guaranteed price without hidden surprises. My vehicle was transported from VA to KS and arrived safely. I highly recommend this representative for exceptional service!
I had a fantastic experience with this company. The service was dependable, professional, and punctual. The representative was very friendly, knowledgeable, and easy to collaborate with. He made the entire process seamless and stress-free. I truly appreciate the outstanding service and would certainly recommend this company to others.
The representative was a pleasure to work with; he followed up daily and responded to all calls and texts. I would highly prefer him. The best part was the transparency; he explained everything in such detail that I had no choice but to choose him over other options in the market.
Avoid this company. It operates like a bait and switch. I had a scheduled pickup for my vehicle that they failed to honor. After multiple missed dates, they informed me that the cost would be over three times the agreed amount. I do not trust them and strongly advise against using their services.
Claim your business profile now and gain access to all features and respond to customer reviews.
NSLA CarShip LLC offers nationwide, door-to-door vehicle transport. Completely bonded and insured for secure, affordable, quality delivery of your car, truck, or motorcycle.
