gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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titou5689026
I ordered items from screwfix direct…

I ordered items from screwfix direct who gave me a tracking number which got a scan in depot on 18th and despatched and hasn't had a scan since today is the 23rd and I've sent gls 2 emails on their system and still no reply

1
Date of experience: Dec 23, 2020
Virginia Smith
If I was able to give 0 stars I would

If I was able to give 0 stars I would. A parcel was delivered to GLS on the 4th of December and it still hasn't arrived. I do understand logistics companies are very busy due to restrictions and the festive season however any other company I've used and ordered even with shorter notice has been able to deliver on time. I have contacted customer service and received outrageously rude treatment without any provocation. I was informed during this phone call that I needed to wait for another scan of my parcel in order to call again to set up to collect my parcel in case they didn't deliver on time. A new scan is done today and the phone line isn't working, so I can't do anything. Needless to say I will try my best to not order anything from any supplier that works with GLS in the future.

1
Date of experience: Dec 23, 2020
Chester Parker
GLS has had my package since 01/12/20

GLS has had my package since 01/12/20, the tracking on their website has updated with the same message 3 times over the last week, so no actual update of movement n package. Seems like GLS think the best way to deal with this is to turn their phone lines off, absolutely shameful. No response to my online enquiry either. They should not be allowed to operate.

1
Date of experience: Dec 23, 2020
ThomasEmeraude
Terrible service

5 bar stools were handed over to GLS on 16th Dec - all at the same time, all part of the same consignment number. One arrived yesterday- the other 4 haven't had an updated status since the handover to them. Phone lines do not appear to be connecting (but I can get their voicemail after business hours 🤔). Two online contact forms completed and no response. I understand these are busy times and drivers are stretched. In fact if none of the stools had arrived, I'd have totally understood (given proximity to Xmas). But for one to arrive within scheduled time and the other four to not even have been updated since handover?? I can't figure that one out. Horrendous service

1
Date of experience: Dec 23, 2020
IconZGirl
Parcel *NOT* delivered

After very long delays, the parcel was delivered - but not to my address, I don't know where, as the CCTV footage from my door camera shows nobody coming to the house at the time of the "delivery", and the signature is of a person that doesn't live at this address. Sent a contact form inquiry, no answer, queueing for ages on the phone, no answer so far.

1
Date of experience: Dec 23, 2020
Benjamin H.
Idiot driver left a package with a new…

Idiot driver left a package with a new xbox worth over 500 for on business park front of the garage at 8am in the rain and drove off. It's not the gls, it's the drivers who do the opinions of the company

1
Date of experience: Dec 23, 2020
iRatoYT
HP IS A SCAM OF A PLACE

I have bought a headset for a Christmas gift on November 30th, was promised that it would be delivered before Christmas. Surprise nothing has been delivered. Contacted FedEx but it wasn't on there side. Turns out my package has never left the HP place. Contacted HP and went through so many people and the "problem was solved." Now it was promised to be delivered before Christmas. Surprise Surprise, its near Christmas and my order has not been processed. Such a waste never ever ever buy anything from HP, STAY AWAY!

1
Date of experience: Dec 19, 2020
Ivor Wright
HP IS A SCAM OF A PLACE

I have bought a headset for a Christmas gift on November 30th, was promised that it would be delivered before Christmas. Surprise nothing has been delivered. Contacted FedEx but it wasn't on there side. Turns out my package has never left the HP place. Contacted HP and went through so many people and the "problem was solved." Now it was promised to be delivered before Christmas. Surprise Surprise, its near Christmas and my order has not been processed. Such a waste never ever ever buy anything from HP, STAY AWAY!

1
Date of experience: Dec 19, 2020
Roman Brooks
HP IS A SCAM OF A PLACE

I have bought a headset for a Christmas gift on November 30th, was promised that it would be delivered before Christmas. Surprise nothing has been delivered. Contacted FedEx but it wasn't on there side. Turns out my package has never left the HP place. Contacted HP and went through so many people and the "problem was solved." Now it was promised to be delivered before Christmas. Surprise Surprise, its near Christmas and my order has not been processed. Such a waste never ever ever buy anything from HP, STAY AWAY!

1
Date of experience: Dec 19, 2020
Merle Anderson
HP IS A SCAM OF A PLACE

I have bought a headset for a Christmas gift on November 30th, was promised that it would be delivered before Christmas. Surprise nothing has been delivered. Contacted FedEx but it wasn't on there side. Turns out my package has never left the HP place. Contacted HP and went through so many people and the "problem was solved." Now it was promised to be delivered before Christmas. Surprise Surprise, its near Christmas and my order has not been processed. Such a waste never ever ever buy anything from HP, STAY AWAY!

1
Date of experience: Dec 19, 2020

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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