gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

Filter Reviews

Review Time

Alison Fisher
UK to ireland

Ordered from screw fix on the 10 January and it's now the 28th and it's still in the GLS depo in the UK? What a joke!! Customer service is none existence.

1
Date of experience: Jan 28, 2021
aggiekid201816
Worst in Ireland

GLS failed to collect the parcel for 3 days! Customer service is useless, promised to escalate, resolve the issue, nothing was done, they can't even get in touch with their driver. AVOID at all costs, there are other reliable couriers out there, use them

1
Date of experience: Jan 28, 2021
Eddie Powell
Absolutely the worse courier service…

Absolutely the worse courier service ever. One week for a collection in Dublin to be delivered to Cavan and delivered to a random address. My name and address were clearly on the parcel. Never ever use GLS!!

1
Date of experience: Jan 28, 2021
Stan Hughes
Not worth the paper it's written on.

I had 3 months cover with a car I brought from a dealer. Car broke down on day 8. Called aa, thinking I would be covered. Their advice was to contact a local garage. I contacted 5 local vw specialists and none of them would touch a warranty repair job unless I paid for it myself and then recovered that money from them. Upon reading the t&C's it became quite clear that the material value of the paper is worth considerably more than the warranty. Repairs are only covered up to 1k, there's no roadside assistance, faults must not be pre-existing, I'm prevented from working on the car myself, there's no recovery service and there's no courtesy vehicle. They then had the cheek to write to me this week advisong the warranty is due to expire and recommending I renew with them. What a cheek.

1
Date of experience: Jan 18, 2021
Do NOT buy from HP!!!

Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.

1
Date of experience: Jan 14, 2021
Charli S.
Do NOT buy from HP!!!

Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.

1
Date of experience: Jan 14, 2021
RW86
Do NOT buy from HP!!!

Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.

1
Date of experience: Jan 14, 2021
Stan P.
Do NOT buy from HP!!!

Do NOT buy from HP!!!! Their customer service is non existent! I was just spoken to in an awful manner for something that’s entirely their fault. I asked to speak to a supervisor or complaints dept and apparently you have to write to them at a postal address! They’re working from home, calls are not recorded, so they speak to you like s**t and then hung up on me.

1
Date of experience: Jan 14, 2021
Wally Price
Do not order from hp.com

Do not order from hp.com, unless you want to receive it months (2 or more) after the purchase

1
Date of experience: Jan 12, 2021
Bertram Foster
Do not order from hp.com

Do not order from hp.com, unless you want to receive it months (2 or more) after the purchase

1
Date of experience: Jan 12, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More