Review Time
If i could give 0 stars i would . Stay away placed a shipping request on Monday , it's now Thursday & it still hasn't left the collection shop. Sent email after email no response, then I rang & got told do you want me to get it collected . (Sh yes) . I told her it said 1 to 3 days max, we are now day 4, I then ask when will it be collected time no idea , day no idea . Got money back ..Not even a sorry . Order was going from limerick to Dublin . . The just eat lads or delveroo would have bring quicker
Like everyone else on here if I could give them - 10 I would.What a dreadful company.On their track and trace system my parcel is in Ireland according to liars.Com, since 5th February yet it took longer ( 7 days) to be delivered to me than it took to come from the UK?? Unbelievable... Sent me an email on Wednesday 11th February @8.23am Parcel out for delivery with driver Cancelled an appointment and waited in all day , then had the cheek to say that they called to my home @17.07 pm and I wasn't home? 🐂💩I drank a whole jar of coffee waiting for the delivery. Then this morning 12th February same email again @ 8.15 amParcel out for delivery with driver bla bla bla... So I decided to ring customer service as I wasn't waiting in again all day. Well their customer service is worst than their lies. Couldn't care less!!.. Parcel has now arrived finally @14.25pm...Driver informed me he wasn't even in Sligo yesterday, so couldn't even have called to my home whatever liar decided to write " they had called and I wasn't in". Why make up this crap just to make your company look good on paper, when the company is useless in reality.Anyone sending parcels or receiving parcels should definitely think twice about using them....Get someone with an Donkey and Cart you'll get a much better quicker service... Ridiculous behaviour.* After all that the product came damaged... Now why am I not surprised..!!*
I am extremely upset. My parcel was out for delivery for a day and a half and supposedly delivered today. I have checked every corner of my street, received no phone call or anything and even asked some neighbours if they saw anything. The parcel was late by a week already and it is a personalized present. There is of course no proof of delivery anywhere to be found or a way to say I did not get it without contacting customer service which is alredy conveniently closed. If my parcel was left unattended and taken by someone GLS will have a serious GDPR breach as once again the item is personalized. This is unnaceptable.
If i could give 0 stars i would . Stay away placed a shipping request on Monday , it's now Thursday & it still hasn't left the collection shop. Sent email after email no response, then I rang & got told do you want me to get it collected . (Sh yes) . I told her it said 1 to 3 days max, we are now day 4, I then ask when will it be collected time no idea , day no idea . Got money back ..Not even a sorry . Order was going from limerick to Dublin . . The just eat lads or delveroo would have bring quicker
I was sent an email to say my delivery would be Wednesday ,it did not arrive and on the tracking info said nobody home ,I phoned but lady not interested ,said someone would phone me back ,I phoned again today Friday and they don't know where the delivery is ,contact the shipper ,the lady said it would be another three days working days to get more info and hung up
This is the worst company I have ever used . Ordered 2 poducts from smyths on the 4th of Feb and I still haven't received them. Im ragein smyths have GLS delivering for them now . They used to use fast way and the order would be alway delivered the next day. I have emailed lots and gotten lies saying they are aware of this and id have the product the following day or two and still nothing . Its the worst service ever .
GLS Aweful. Dreadful..Truely terrible company. The package was apparently delivered and signed for on 3rd Feb shortly after midday. We had no trace of a delivery or a package.One day later a person living in a neighbouring estate showed up with the parcel/box which had been left outside their house. The package was worth several hundred euros in value. GLS had been contacted twice. As far as they were concerned thd package was delivered and were going to take 3 more days to try to locate the driver etc.If it weren't for the good deed of a complete stranger , we might never have seen the item.Beware of using GLS ever.Rating ZERO
I received an email from GLS saying that my parcel was delivered, I was home all day and no parcel arrived.I had the same problem with GLS just before Christmas twice now this has happened. I'm so disappointed!! No photograph of where it was left, or a signature.
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