Review Time
I booked a test drive for myself and my wife on 6th October at GLYN HOPKIN in Watford. On arrival at 1.55pm, the salesman told us that ‘his manager knew it was booked for us at 2pm… but had taken the car to lunch!’. He said he'd sort it. After 30 minutes of being ignored and left on our own, I found the salesman again. He then told us ‘the manager had in fact taken the car to London for the afternoon to meet a colleague’. He said he would bring the car to my home, another day. So at least he understood what customer care should be. But I declined and said I wanted his manager to call me to explain himself first, but after three days wait and hearing nothing… although I've never written a bad review before, I feel I have to write this.I was so angry, I walked out. That the ‘manager’, knowing it was booked and having more than 100 other cars on the forecourt to chose – felt we didn't matter, because he was obviously more entitled to take out the only MG IM5 model in the showroom. He didn't care about us or wasting our time and money - or losing his company a new car sale... I felt… ‘if that’s how he thinks customers should be treated! If he doesn’t believe he should show his staff that customer care always comes first.‘ THEN I WILL BUY FROM ELSEWHERE.
Glyn hopkin are definitely the worst dealership in the whole of the u.k .The reviews on trust pilot speak volumes .Following on from my previous reviews I still get phone calls from them asking if I would like any of there poor quality service even though I have told on numerous occasions not to contact me ever again .I would not have anything from glyn hopkin ever again and would not recommend them to anyone .They are as credible as The legend that called himself Prince Andrew, peado mandleson and Angela Raynor.
Purchased a used Nissan qashqai from MG Buckhurst Hill & I’ve had nothing but problems. 2019 cost me &10,000. Purchased dec 2024 by April 25 dfp filters needed doing they did cover this by warranty. Then by August the car wouldn’t go into gear again had to go back into the garage & the only thing they could find was installation under bonnet was damaged & some had fallen out near the gear cables. They also done a health check & said I needed new tyres timing belt needs replacing, installation needs replacing back breaks need replacing & my clutch is heavy needs looking at. Paid for brakes & tyres to be done & now the cylinder slave & clutch needs replacing all jobs are not covered by warranty so within a year a year about £1800 worth of worth has had to be done. I purchased the car threw a main dealership as I wanted have a good car but have nothing but problems
Con artists. I have evidence. 2 cars went in, both they said needed new brakes and tyres within 6 months. I went to Kwikfit who informed me everything was pretty much brand new. Nothing needed. One car apparently had a broken spring but under warranty - 1 year later and 7 calls, no one will talk to me or call me back. 100% SCAM. Go to Kwikfit as they have no agenda.
Claim your business profile now and gain access to all features and respond to customer reviews.
Glyn Hopkin in South East England offer New and Used Cars and Vans, deliver extensive Aftersales Support and champion the Motability Scheme.
rhealsuperfoods.com
oddspedia.com
moriartylaw.co.uk
filtereasy.com
shopwired.co.uk
underthethatch.co.uk
la-lumiererouge.com
henekconsulting.com
peptideinnovations.org
pelacase.com
