Review Time
Never buy any product from GNC, first they give the wrong product and then later they refuse to take it back, sometimes they say that you did not get the product, sometimes something, sometimes something else.
Just Terrible, I will not be a pro member next year. I call customer service every two weeks twice for my problems to never be resolved. I can never trust customer service anymore. And there web never works. It’s just a headache and a pain in my ass.
I was charged $44.99 three times for a service I never wanted. After trying it, I had gas issues and discarded it. I later discovered I was placed on an unwanted monthly billing plan without my consent. This situation is completely unacceptable; be careful.
I've visited this location multiple times and have repeatedly encountered issues with an associate. He displays unprofessional behavior, lacks basic product knowledge, and offers unsolicited advice on items he clearly doesn't understand. After receiving misleading recommendations and experiencing rudeness during my last return, I won't seek his assistance again. Improved training is clearly needed here.
If negative stars were possible, I would give them! It took three weeks to receive part of my order, and I had to complain to get updates. Ultimately, I was informed that the remaining items weren't being sent despite being in stock. Save yourself the trouble and avoid ordering online.
I ordered a product and received notification of delivery that never happened. After contacting customer service and being told to wait, I still didn't receive my item. Attempts to follow up were met with disconnects and poor communication. Eventually, I was informed the product was out of stock, and my order was canceled without a clear discussion about a refund. I’m extremely disappointed with how this was handled.
I made a full payment but didn't receive my order for over 23 days. There were no updates or courtesy calls. Only after I reached out did they admit the product was unavailable and issued a refund. This is not what I expect from customer service; it's negligence. I wouldn't trust online orders from this company.
I was charged $44.99 three times for a service I never intended to use. After trying it, I experienced gas issues and discarded the product. Later, I found out I was enrolled in a monthly billing plan without any notice. This is completely unacceptable; proceed with caution.
I returned to the store within minutes of my purchase and faced a rude manager who refused to provide a full refund. His condescending attitude and refusal to acknowledge my rights were appalling. I filed complaints with relevant agencies due to this unacceptable treatment. This experience was not only humiliating but also deeply frustrating.
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