Review Time
I strongly suggest goferry for the simple and most important thing, in my opinion, in the travel industry. They’re extremely professional and HUMAN (for gods sake with all those chatbots nowadays). When you are planning your vacation many things can go wrong and there you need a strong company to support you. I found my solution at goferry and I am totally satisfied. Also, they have a huge network.
I would like to thank Nikolas for reviewing the reservation I made and discovering I made a mistake and booked two separate cabins when I only needed one. He called me within 15 minutes of making my reservation to point out my mistake. He corrected the reservation and issued a refund for the second cabin. I was very impressed with the personal service provided.
I booked a ferry trip from Piraeus to Heraklion. The ferry itself cost €44, and Go-Ferry charged another €30 as a non-transparent fee.
When I emailed them asking for a receipt, their employee George Kallinikos replied a month later in a very slimy and rude manner, without sending me the receipt. The only thing they offered me was a 10 percent discount on my next trip with their company.
I will NEVER travel with them again, and I am now warning all my friends who want to travel to the Greek islands about this company, because that's the only thing I can do.
I had a fantastic experience with the service, but the highlight was undoubtedly the team. I took the time to read reviews before making my choice, and I'm very happy I selected this option. I wholeheartedly recommend them!
The service was very friendly, responding immediately and keeping track of our bookings. They even called us back without being prompted, ensuring our booking was fine! It felt like we were truly valued, not just a number. The conversations were pleasant, helpful, and gave us a sense of security.
I advise against using this service! I purchased tickets from one location to another and was charged about 50 euros more than if I had bought directly from the operating company. To make matters worse, the return ferry was canceled, and despite my attempts to get a refund, I have received no response.
I mistakenly selected the wrong date while booking. Fortunately, a representative was quick to assist, correcting my error and ensuring I wasn't charged twice. Smooth sailing from there—this is what true customer service looks like.
Claim your business profile now and gain access to all features and respond to customer reviews.
goferry, the famous website for ferries in Europe, is the most reliable ticket platform with price comparisons in real-time!
Since our establishment in 2007, we have steadily evolved into a renowned and worldwide appreciated booking aggregator for ferries. The brand goferry is synonymous with exceptional customer help and specialized booking services.
With goferry, we offer a platform for fast & easy ferry bookings, excellent customer support and enormous travel value. With goferry, we move the sea forward!
See more
travelcompendium.com
worldpathtravel.com
onemoreholiday.com
tickets.ua
trekhops.com
countryhotelbreaks.com
flightsmojo.com
holidayscrowd.com
paradoxmuseumlondon.com
warnerhotels.co.uk
