goldenleaves.com

4.8
4.8 Based on 181 reviews

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Average Rating

4.8

/
5

181 Reviews

5 Star
90%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Mrs Jean Thompson
Excellent service from start to finish…

Excellent service from start to finish I was quite nervous about doing this as it was my husband’s cremation but it couldn’t have gone better I would use this company again they really put me at ease The funeral Parlour I used was Reas and they couldn’t have been more helpful He got exactly what he wanted Thank you

5
Date of experience: Oct 31, 2025
Martin
Helpful guidance

Clear information, helpful guidance, no pressure in reaching a decision.

5
Date of experience: Oct 30, 2025
Mrs Joan Warbutton
As i said not pushy, took his time.

I found Paul Jones who came to see me very calm and telling me about Golden Leaves letting me understand what he was saying. I would recomend Golden Leaves to anyone, what i am saying is he was not pushy at all. Joan.

5
Date of experience: Oct 28, 2025
Christopher Le'Chalmers
My funeral.

I found the whole process very easy to do .The person I spoke to on phone was polite and very informative, I was given time to digest the information and procedure ,and felt no pressure to come to a decision when I decided to go ahead the process was simple,achieved in minutes.and i was still given time to change my decision with a cooling of period.

5
Date of experience: Oct 24, 2025
Mrs Briggs
This is a great company to deal with.

This is a great company to deal with.From the first telephone call to a home visit, everything was explained clearly.I was informed exactly what they had to offer. There was no pressure to buy a plan. Friendly and very professional.

5
Date of experience: Oct 23, 2025
Wendy Purser
All very amiable

A very amiable, professional, punctual and polite team with an excellent customer service/support. And that's as far as it goes because I have no idea what, (other than that which is stated on my funeral contract will/should happen when I die). Yet...

5
Date of experience: Oct 15, 2025
Pete Ivatts
An excellent service.

Everyone I spoke to throughout the process was helpful and not at all pushy. My questions were answered fully and I never felt that I was being pressured to make a quick decision. I was very happy with the way it made a difficult task much easier than I'd anticipated. Thank you Golden Leaves.

5
Date of experience: Oct 10, 2025
Amanda Wiles
The whole prosess was made easy by the…

The whole prosess was made easy by the manner of the staff we spoke to they explained everything to us were really friendly and put us at ease thank you

5
Date of experience: Oct 10, 2025
ANDREA  CANOVI
Excellent customer service

Made a phone call a guy named andrew came out did all the paperwork and I was set up to make payment every month from my bank was stress free and andrew was friendly and professional and provided excellent customer service

5
Date of experience: Oct 06, 2025
Barrie Tovey
Very good information and detail.

5
Date of experience: Oct 01, 2025

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