goldenleaves.com

4.8
4.8 Based on 181 reviews

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Average Rating

4.8

/
5

181 Reviews

5 Star
90%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

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Review Time

Miss Julie Roach
Would certainly recommend

From appointments to receiving my documents the process was seamless. Everything fully explained in away that was fully understood.Didn't feel rushed into making a decision.

5
Date of experience: Jan 29, 2026
Mr sydney thompson
very good service

everything was explained clearly and was satisfied to go along with process.we were notified the week or so later to see if everything was satisfactory.I decided to contine and buy my funeral arrangements.

5
Date of experience: Jan 29, 2026
Christopher Patrick Coughlan
On 1st contact with your service and I…

On 1st contact with your service and I must apologise 🙏 I can't remember the name of the man that I first spoke to so sorry, I was put at ease straight away and calmly walked through the options that I could choose from plus on the follow up call and once again the young lady's name escapes me went through the plan I had chosen point by point. An excellent team you have.👍

5
Date of experience: Jan 29, 2026
Patrick Mitchell
Sales guy was friendly informative and…

Sales guy was friendly informative and knowledgeable about local services everyone involved have been really kind thorough and thoughtful P.mitchell

5
Date of experience: Jan 26, 2026
Andrea Kemp
Funeral plan

Ben who came to see me explained everything clearly and professionally There was no pressure and everything was easy to understand Would highly recommend.

5
Date of experience: Jan 25, 2026
martin wyatt
Good helpful service

5
Date of experience: Jan 23, 2026
Mr. David John Stirland
Good company

Very easy to plan,representative talked us through all our options, made the procedure very simple

5
Date of experience: Jan 21, 2026
Consumer
Dreadful service

Dreadful service, my father died on 19th December 2025 and been at the undertakers since Christmas Eve, with still not date for a cremation. They keep saying it’s when they have availability! And then it will be another 7-10 days before we get the ashes back! It’s so distressing and Golden Leaves have done nothing to move this forward despite getting £600 for just assigning an undertaker. The Undertakers only get approx £800 of your fee paid to Golden Leaves. Best to go direct to an undertaker as they are all doing direct funerals now and much cheaper and more professional.

1
Date of experience: Jan 21, 2026
customer
Thanks to golden leaves

Thanks to golden leaves for explaining all our options for funerals,very simple to sort out to give ease of mind to our daughter when we pass

5
Date of experience: Jan 21, 2026
Mrs Catherine Aitkenhead
Derek was easy to talk to,he explained…

Derek was easy to talk to,he explained clearly what would happen and took into account our wishes which made our decision much easier.

5
Date of experience: Jan 21, 2026

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