Review Time
Visited the Reading branch at the Oracle. Slightly disappointed at wait times and especially annoyed at people who turned up after us getting served their food first! Wondering if this was why our food was cold. Cant fault the customer service but the shift manager tried to fob us off with feeble excuses, expecting us to eat the sub standard food, but at least it was replaced with a warm meal. Not sure if we'd return, may be better on a week day when there's less chaos amongst volume of staff on a Saturday.
We went there for sunday lunch for grandsons 17th birthday. The restaurant was cold as were the vegetables which we sent back. Waited half hour for meals but no offer of bread or anything while we waited. Mens toilet was minging. Cant imagine gordon Ramsey eating here or if he ever has. A ordinary uninspiring restaurant with top restaurant prices. We had the roasts which were luke warm and the rest had burgers which all agreed were just ok. Definitely never going back
I went to the restaurant in Reading and I can say the food and service was excellent and couldn’t be faulted. The food was so good and came very well portioned. I believe our experience was made even better by the service the staff gave in particular one waitress who I believe went by the name Sophia. Even though she was not our waitress she answered all the questions we had at the time with great enthusiasm and a warm smile. Very friendly staff, which just added to our experience!
Heddon Street Sunday Roast shocker Roast Beef Sunday dinner dreadful nothing tasty about this dish beef bland vegetables bland and under cooked roast potatoes- when asked for mustard was handed a empty bottle of squeeze Colman’s English ( class act )Won’t rush back but suggest Gorden quickly checks on the quality of the beef
Went to Heddon St Kitchen after the theatre & table booked for 5.39, turned away at 5 & told to return at 5.30, had two young children with us! Roast dinner was really poor, bland & supposed to be be aged beef… would not return…. Very disappointed ☹️
Went to Gordon Ramsay Street kitchen ,Covent Garden,London .Very disapppointing.Burger was very small and had no flavor. Good onion rings, but they were served as a starter even though we wanted them with the burger. Waitress insisted that they were always served like that, even though the menu called it a side order. The Coca -cola was without a fizz, and all the Windows and Big door was open so we were freezing and had to eat in our overcoats! Will never go again., and should just have left and gone to burger King instead!!
I went to the narrow by Gordon Ramsay, in Limehouse, and my experience was exactly as expected. Service was delightful from the hostess to the waiters, food was delicious (had the cod) and the ambience was lively yet relaxed and nice. We sat at a table overlooking the river and it was a really good experience.
We went to the Gordon Ramsey Pub & Grill in Caesar's Palace. I ordered the Maine lobster pot pie. I was very disappointed. There was a 1 cm of liquid (that was very runny like water) and 1/8 of a lobster claw chopped up along with a few peas and some tiny cubed carrots ( looked like a poor man's soup in an institution) topped with puff pastry. The flavour was lack lustre. I expected a mouth watering meal and at the very least a thicker sauce with a fair amount of lobster. Looked like the chef scraped the pot . It was NOT worth the 40 dollars. I was very let down. Definitely not up to Ramsey's standards. He should check it out asap.If you go please order the prime rib roast or beef wellington as it appears they only cook their beef with pride.Such a shameLynn
I chose Gordon Ramsay’s Mayfair restaurant for my engagement dinner I was using a steak experience voucher.When we walked in it was kinda busy but not too bad it took 30 minutes for our free champagne to come.We then ordered our food the starters were excellent which was misleading.The steaks came my partner ordered medium / well done it came rare, both steaks were covered in charcoal and tasted like it there was no flavour there whatsoever. We complained to the waitress and she told the chefs and they stood there looking at us and nothing was done. The desserts came I had previously booked a special dessert with “Congratulations” on the plate this didn’t happen and again my partner got the wrong order she asked for a chocolate tart and got strawberry cheese cake. By the end of this I was so upset they ruined a romantic evening I couldn’t be bothered to argue the toss. I wouldn’t bother going to this place they don’t seem to care which is a shame considering I’m a massive Ramsay fan.
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