Review Time
They quickly resolved their mistake and sent beautiful flowers. I had a large Christmas order that was incomplete and of poor quality, but the customer service responded within hours, sending fresh plants and flowers (plus extras) just in time for the holidays.
The team at this company has been incredibly accommodating and delightful to work with. The flowers arrived within days, despite being shipped from abroad. They came in bud form, allowing my wife to enjoy the blooming process. Absolutely gorgeous and plentiful. I highly recommend this service.
I've ordered from this company before and have always been impressed! This time, I ordered Christmas flowers. The website was user-friendly with a great selection at reasonable prices. The flowers arrived as promised, well-packaged, and of excellent quality. I'll definitely order from this supplier again!
The team has been very helpful and pleasant to interact with. The flowers arrived promptly, especially considering they came from overseas. They were in bud, allowing my wife to enjoy watching them bloom. Truly beautiful and abundant. I highly recommend them.
I ordered two bouquets for delivery today for a special occasion but received no tracking information. I paid extra for the specified delivery date and emailed yesterday afternoon without any response. What should have been a memorable day is now causing me stress.
I faced terrible customer service. I paid for guaranteed delivery on my mother's birthday, but it was late and sent to the wrong address. After contacting customer service twice (which claims to respond within one business day), I'm still waiting for a reply six days later. Once they have your money, they seem to lose interest, despite their promises. I won't return.
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A boutique, family-owned florist, providing hand-tied bouquets and freesias to the UK and Channel Islands for over twenty years.
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