Review Time
We had Gutter Guards of America installed August 2024. We had some drainage issues this spring and upon inspection found they gutters had not been installed properly. My husband took pictures and sent an email May 15th, 2025. After not hearing from them for almost a month, I called on June 16th. They found the email and said they would send to the install team. Another 10 days has gone by and after multiple messages left and attempts to contact, I finally reached someone on the sales line. They said they would have to send another message to the team. When I inquired on the issue of getting a response or someone answering the phone, I was told they do not service Georgia anymore and that the response time has been a little longer. I am still waiting for a response and resolution. Hopefully it will come before the warranty runs out. I would be cautious in working with this group.
No honest communications. They stated that the materials had arrived then disappeared for almost two months. They tried to say they had attempted to contact me, but I received no calls or emails. They also tried to say that I had a problem with the siding being used but they never contacted me to get that impression. Now, they stated that install for the siding would be the week of June 9th, but that week has come and gone, when I contacted them, they went back to their waiting for the materials to be delivered to the supplier. It is strange since two months ago they said the materials had arrived and they were just waiting to schedule install with the crew. They also stated that the install would be delayed because of weather that is coming in but the week they stated it was scheduled to be installed was perfect. I don't know what is true because the materials were said to have arrived and now, they are waiting on them again. They were just waiting for scheduling with the install crew and now they don't have the material at all. They say they call but my phone doesn't ring from them. I do now finally get emails, but they keep going back and saying they are waiting for things that they have previously said had been done. It seems like just stalling even though they have been paid. I guess that was a mistake.The roofing part of my job was done quickly and looks good but anything else is a pain to get done and as the roof was only part of the job the whole experience has been negative, and that is a shame. I can't recommend them or know that you may spend months fighting to get your whole job done with parts being done and then not being done. The reply obviously did not read my post. They stated back in April that they had the material then in June stated that they were waiting for the material to be delivered to the supplier. Another week or so of good weather coming up and I have heard nothing as of 06/20/2025. I paid back in February of 2025. It doesn't take 6 months to get in materials.
My wife and I contracted GGA to install gutter guards during October 2024 in Beavercreek, OH. A few weeks ago, I called the company because water was overflowing the front gutter. This morning, we wake up to discover the entire front gutter has broken from the house. I have called the company twice this morning, but I have not yet received a call back. I will try to attach photos.
Avoid this company at all costs. I worked as the call center manager for nearly a year, and I saw firsthand how poorly this business is run. The owners owe money to multiple people and have a history of unethical practices. They abruptly fired the entire call center team without explanation and have recently shut down four locations due to mismanagement.Their products are also subpar. The gutter guards they install are ineffective and often clog, requiring homeowners to clean them regularly—despite being told they’d reduce maintenance. The warranties they offer sound good on paper but are filled with loopholes and provide little actual protection.Please do your research and choose a more reputable roofing and gutter company. GGA is not worth your time or money.
My representative was great to work with. Jamie Baisden made several visits to the property and was helpful and courteous in making a deal we could afford. The work was done in one day and the crew did a good job in installing new gutters on our old farm house. They look great and were done within a few days of closing the deal with Jamie. This has been a real positive experience for us.
Eric, showed up on time and was very polite, we reviewed my needs and he measured my gutter need. He recommended a solution and he understood my needs. We had to spend more time than my appointment was scheduled for and he said that was not a problem. We came to a solution and he helped with the discounts that were available. He got the price I was happy with and we moved forward with a scheduled installation. He was very flexible with my schedule.
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Gutter Guards America (dba GGA Roofing & Gutters) offers roofing installation, reroof, and roof inspection services in addition to best gutter and gutter guard services. GGA Roofing & Gutters stands out as a premier choice for roofing solutions and provider of America's best gutter guard, backed by quality installation and customer service.
We take the extra steps to manage communication with your home's insurance when it comes to your new asphalt shingle roof installation, reroof, or repairing a roof due to damage or old age. In addition, we can install the top-rated gutter system over your existing gutters, or new seamless aluminum gutters, to eliminate leaf and debris build up to stop clogged gutters and protect your home.
GGA Roofing & Gutters is committed to protecting your home with our premier roofing services and to keeping homeowners off the ladder with America's best gutter guard system.
Call (800) 292-4951 today for your free, in-home, no obligation estimates tailored to your unique needs.
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