Review Time
The service was great from the start, we had 3 quotes and despite Habify not coming in the cheapest they matched the cheapest quote. They also quoted and completed extra parts of the job which was great.We were very happy with the work that was completed.
@habify_uk were great and everyone was lovely.We had3 windows and 2 doors clad and plastered. We went with SIPs so theycould be installed and ftted quickly as we have a busy house and we wantminimal downtime.Sales process.Rob was friendly and professional.There was one annoying small niggle none ofthe samples had names onthem. Rob was transparent and said they had just updated the colour so theyhadn't been sorted out yet.There was no Cladding sample and purely because of my impatience,I wentand picked them up myself.Agreed a price was told 3-day process. max 4 daysThe 3-day'is because they were SIPs, they are pre-cut to size so the installationcould be quick.To add complexityl asked for a tunnel catflap. Which was notanissue.OficeSarah was professional every timeI calledin and here is my`1st issue.WhenIam choosing a premium service,lshould not have had to do anything.Whenam the one who has to ring for information, days and times. Includeasking for a receipt for my deposit. Is not really acceptable. When the receiptwas done, and then there was 9 working days without hearing anything andyou had to email to find out what was happening.12 working days later was told there was a delay.Then waited another 8 working days, to get a ft day. This was only afterlcalled sales and asked what was happening.(Paying a large deposit and the communication being a bit sketchy start tomake you question your choice to the pointI rechecked the company)Hugo the MD came to me with a fit date and work started.The FitThe fitter Sam and Brad were brilliant uber professional a credit to thecompany.Day1 explained the process and just cracked on.SIPs and this was the biggestissue.They should of been pre cut (this was nothing to do with @habify_uk but thesupplier) This slowed every down as the lads had to re-measure and cut thefull size panels to shape.Thelads carried on but they hadto come away a couple on times. At no pointwas my home unsecure the lads made sure. There communication was great.On one of the time they had to come away they told me one thing, and theoffice pulled them to another job and did notinformed me, so there was someannoyance.The whole job spanned over 3 weeks which is someway over the 4 days max.The fitter were really good and even whenl asked ifthey could move thecatlap over they went over and beyond.Really happy with the plasterers work butI did not see him as he was in andout whileIwas at work.After the fitHugo himself wantedto come and see the job and us due to the issues.Professional and understanding of my issues and took responsibility.ConclusionIam really happy with the product/fnish and these litle things are justdisappointing.Itseems looking through the reviewsI am the one off.AndIwould recommend them to the point ofIwill use them again for my otherproject.
The whole experience with Habify was brilliant, Hugo came and assessed my property and there was no hard sell, he was extremely helpful with ideas. Both Sam and Brad who came to fit my new conservatory roof, veranda and decking were very professional, with great attention to detail, nothing was too much trouble. I would definitely recommend this company. The new Guardian roof and the up date of my conservatory has enabled me to use the room all year long.
We are thrilled with our new roof and space. The fitting team Justin and Morgan were beyond brilliant. They clearly cared about the quality of their work and were polite, respectful and you didn't even know they were there. Its always a worry when booking a tradesman, and its really refreshing to find a company that turn up when they say, and do what they promise. Pass on our thanks to the team. Roof looks brilliant and has made such a difference.
We wanted to support a local business and we weren’t disappointed. Fantastic people to deal with. Attentive from the first contact. We had windows and doors fitted. Great product, great price, courteous and professional fitters and super after sales/ install communication. Had several quotes and glad we chose Habify. Highly recommended. Sean H.
From the moment we opened the door up to the moment the installers left, it was an easy, hassle free experience. The guys who turned up were friendly and explained what the procedure would be and how long it would take. Not only did they do the job they were asked to do, they did more. They went over and above and were helpful all the way through. The end result was amazing, better than we could of hoped for. Anything was better than our last door but this is way better than we thought it would be. Very happy with the service and product.
From start to finish we have been impressed with Habify. Gary the salesman was very helpful in guiding us through the order process and listened to our requirements. Justin and Morgan were excellent fitters- they were polite and friendly as well as very professional. We are very happy with the final product
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Habify is a local, independent company based in Norwich, supplying and installing premium windows, doors, and home improvements. We work with homeowners across Norfolk, Suffolk, and Cambridgeshire to deliver expertly fitted, energy-efficient solutions that elevate comfort, style, and performance.
We believe improving your home should be exciting, not stressful.
That’s why we’ve built Habify around values that put you first, from your first enquiry to the final finish.
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