Name: halloweencostumes.com
Telephone: 5073868388
Rating: 3.7

Jonathan Frost Guest

Everything up until I returned the item was great after that it was a shambles. Waited almost 3 mont

Everything up until I returned the item was great after that it was a shambles. Waited almost 3 months for a refund which I only got because I bothered to call them and follow up. If I had forgotten about it or not bothered to call I would never have got the refund. Seems shady, won’t be shopping there again. Back to trusty old spirit Halloween!

Date of experience: Feb 15, 2026

Ofer Reiter Agar Guest

1 month ago

costume never came

i ordered a costume for my son 3 months in advance, with the economy shipping method that was suppose to arrive within 5 weeks, way before the time i needed it. eventually it never arrived. when i contacted them they said that since it was economy shipping, they can't help me and never got even a refund. would never buy from them again.

Date of experience: Feb 03, 2026

James Campbell Guest

1 month ago

Costume is MIA

I ordered a costume Jan 19th for a party on Jan 31st. I ordered expedited shipping so it would get from MN to AK quickly. I paid for 3 day shipping. As soon as I ordered, it immediately said it would take 4 days. Ok no biggie. The order wasn’t processed for 2 days, and of course the costume is nowhere to be found. I tracked to package to UPS and it says it will be delivered by Feb 6th. Absolute garbage! Thank you Halloweencostumes.com for screwing up my 50th birthday party. I’ll make sure everyone knows about this. I called the customer service and they refunded me, but that doesn’t fix the problem I now have. I tried to be understanding about shipping late and paying for 3 day shipping but at this point, a refund doesn’t mean much of anything. I would give this company negative 5 stars if I could. Do NOT order from this company.

Date of experience: Jan 30, 2026

Jonathan Frost Guest

1 month ago

Refund that took 3 months

Everything up until I returned the item was great after that it was a shambles. Waited almost 3 months for a refund which I only got because I bothered to call them and follow up. If I had forgotten about it or not bothered to call I would never have got the refund. Seems shady, won’t be shopping there again. Back to trusty old spirit Halloween!

Date of experience: Jan 29, 2026

Dennis Gulick Guest

1 month ago

Consistently fantastic costumes and…

Consistently fantastic costumes and excellent support anytime. They’re not just a once‑a‑year shop—they’re there whenever I need a costume, whether for Halloween or Storybook Character Day. Couldn’t ask for better!

Date of experience: Jan 07, 2026

Maria Magdalena Guest

2 months ago

SCAM!!

SCAM!!! DO NOT PURCHASE YOUR COSTUMES FROM THEM. LIED TO ME THAT MY COSTUME WASNT RIPPWD ALL SO THEY WOULDN'T REFUND ME. TOOK THE COSTUME, STOLE MY MONEY AND LIED TO ME.

Date of experience: Jan 02, 2026

Jessica Scheele Guest

2 months ago

Amazing quality costume and excellent…

Amazing quality costume and excellent customer service!!!!!!!!!!

Date of experience: Dec 14, 2025

Jaz It-Up Guest

2 months ago

Awful useless customer service

Awful useless customer service. They use UPS Mail Innovations as their carrier. Check out the reviews for them You will never get your package or a refund.

Date of experience: Dec 09, 2025

Donna Guest

2 months ago

I was not at all happy with the product…

I was not at all happy with the product I received. The size differences were very unreliable. I found customer service not at all helpful either. I will never order from this company again.

Date of experience: Dec 06, 2025

Punita Bhansali Guest

2 months ago

Very inflexible company and will not…

Very inflexible company and will not use again. Compared to other companies that are great about customer service, would not recommend using this service that is overly priced and not interested in customer satisfaction.