Review Time
I purchased a cat toy that was advertised to walk and talk, but it only walks and makes sounds similar to a dog toy my daughter received for a much lower price. She pointed out that it's a dog, not a cat. It's frustrating to pay a high price for a toy that doesn't function as promised. While the packaging was satisfactory and it arrived on time, that didn't make up for my disappointment.
I bought Zoe cat which was supposed to walk and talk, well it walks and make sounds like the dog my daughter got from Temu for £3. She said it’s a dog not a cat. It is not nice to sale an expensive toy that doesn’t do as it is supposed to. Very disappointing. The packing was good and delivered on time but this couldn’t compensate the disappointment.
Used to be magical, now just an overpriced, grubby tourist trap. Rude, unhelpful staff, dirty smelly toilets, lifts too small to fit a family with a pram (not to mention excruciatingly slow), many toys out of stock & sometimes more than twice the price as other shops (e.g. £30 for a dinosaur at Smyths vs. £70 for the same toy at Hamleys!). I understand that upkeep costs on Regent Street are high, but this is just daylight robbery! On top of all this, they can’t even be bothered to install WiFi in the store & there’s no 5G unless you stand in the stairwell (as instructed by staff to do). Save your money & blood pressure & go elsewhere.
My too kids bought toys in Hamelys on a recent trip to London. Both broke on the first day of use. They are so upset as the money was a gift from grandparents. Gabby toy we didn’t purchase was more than double the price in our local toy shop. They really seem to exploit their customers.
I ordered 7 Hot Wheels basic die-cast cars, but I received 6 identical “Quick Chat” cars. When I contacted customer care, they said it was already mentioned on the website that products are dispatched based on availability, so they sent 6 of the same cars and refused to replace them.
I recently placed an online order with Hamleys for a Christmas Gift. I was extremely disappointed with the way in which it was packaged and sent out. The toy, a soft Paddington Bear for my grandson, was simply squashed into a plastic postal bag! It wasn't carefully wrapped in tissue or bubble wrap and arrived battered, especially the hat! I am very disappointed with this level of service from a supposed renowned retailer. I contacted customer services who asked me to send images of the item and its packaging. This would then help them review the matter and provide a suitable resolution. After doing so, I was asked to return the item in order for them to review. The issue isn't necessarily with the product, it was more the shoddy way in which it was sent out to me. At the very least I expected some packing/wrapping but the item was just thrown into a bag l, which was not even sealed correctly. I won't be returning the item as quite frankly, I don't wish for the same issue to occur. I would not order from this retailer on line in future.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hamleys - the finest toys in the world
betwinner.com
gorillawins.com
brigitteboisjoli.ca
cardgames.io
mycustombobbleheads.com
personalhouse.com
shop.lego.com
gogift.com
1xaud.com
fastspins.top
