Review Time
What great service from the team at HandipayThanks to Geoff Lee who handled everything from start to completion and setting up of the terminal , great customer service and I would recommend these guys anytime , fast efficient and reliable Thanks
Generally a very good service, easy to switch but...Pay special attention to the cash back offer and don't just skim read the info cos it's not as straight forward as they lead you to believe. I doubt you get the full £375 promised, given that you need to submit your final invoices (or a quote.. I wish I had fully taken that in) and I foolishly spent so long collecting and awaiting our final invoices to arrive from our existing supplier (still haven't got them all) that I didn't process the claim within the allotted time frame. So for three months I've actually paid for card transaction services twice. Doh! I realise that this is my fault for not reading the blurb properly but it is not what I was lead to believe by the sales man ('You get £375 for switching!!') so that is why I've dropped a star. Otherwise we're happy to have made the switch and are sure that we'll make up the lost fees eventually from saving on the monthly fees - Which are cheaper!And we referred another business and got £50 cash back from that so that helps. The salesman was otherwise, very helpful and persistent and made sure everything happened as it should. And continues to be so. :)
Changed over to Handepay, much cheaper on cost.Great service from Rob Hathaway the sales guy from Handepay, held my hand all the way through, commissioned the terminal for me, brilliant service,cant fault it. Even have his mobile number in case of any problems.Great service, would highly recommend.
Zandra was a great help getting my card machine services transferred and saving me some money in the process. She took the time to call my previous supplier and came back to help set up the new machine in store. Having dealt with all sorts of suppliers before, it's the personal service that really stood out.
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At Handepay, we make card payments simple, affordable, and hassle-free for UK businesses. Since 2006, we've been helping SMEs save money and grow by offering transparent pricing, excellent customer service, and reliable payment solutions. Whether you're switching providers or taking card payments for the first time, we’re here to make payments easy for you.
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