Review Time
Unfortunately still waiting for handles to arrive for order placed on 18 Nov 2025. Shipment was confirmed on 19 Dec 2025 but no tracking information has been provided and customer service has been unable to provide a straight answer on the delivery status. No refund has been offered either. It has been an extremely frustrating experience and unfortunately one that I would not recommend.
I ordered two light switches on November 25th, 2025. Using their "track your package" it showed there was no movement for over two months. Cut to many emails back and forth that said "your concern is being reviewed." Two weeks ago, they said they would put the order through again. Package arrived in a week with ONE switch. More emails. Now "your concern is being reviewed" AGAIN and they "appreciate my patience." I'm so done with this company. Absolutely ridiculous.
I ordered white brass Handles for my Cabinet, it took longer than I expected for delivery but Brian was very helpful when I queried it. He got the tracking updated for me and I was able to track the progress each day. They arrived very well packaged and in perfect condition. I’m vey pleased with the look and quality of my handles, would definitely buy from this Company again.
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