handonheartjewellery.co.uk

4.7
4.7 Based on 82 reviews

Handprint Jewellery & Fingerprint Jewellery Gifts by Hand on Heart. Luxury Personalised Silver Keyrings, Charms, Necklaces & more, with Free UK Delivery....

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Average Rating

4.7

/
5

82 Reviews

5 Star
90%
4 Star
0%
3 Star
2%
2 Star
0%
1 Star
7%

All Reviews

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Review Time

Fran Kelleher
Outstanding in every single way

I can honestly say I’ve never experienced such outstanding customer service as well as lovingly and sensitively produced beautiful memorial jewellery. They are so very respectful and understanding and I will forever treasure my pieces. Could not recommend more - and have recommended already. Thank you so very much Hand On Heart and especially Ellie❤️ … other companies -please learn from this exemplary customer care!!

5
Date of experience: Oct 16, 2025
Roberto
Amazing ring!

A Beautiful Tribute to MumI ordered a ring from Hand on Heart Jewellery made with my mum’s ashes, and it’s absolutely stunning. From the moment I opened the box, I was overwhelmed with emotion—the packaging was so thoughtful and respectful, and the ring itself is even more beautiful than I imagined. The craftsmanship is exceptional, and it holds such deep meaning for me. It’s comforting to wear something so personal and elegant every day. The whole process, from ordering to delivery, was smooth and handled with care. I’m truly grateful to Hand on Heart for creating something so special. Thank you.

5
Date of experience: Sep 28, 2025
customer
Amazing ring

Had a ring made with my dad's ashes after having an absolute shocking experience at a different ashes jewellery company. Hand in heart put my mind at rest after a little messaging as I was really nervous to trust someone again with something so precious, but they did an amazing job. Couldn't be happier. The ring is gorgeous. Thank you.

5
Date of experience: Aug 09, 2025
Carmelita Reed
Highly recommend

It’s safe to say they have the best customer service skills I have ever had to deal with. They are so helpful and friendly. I’m very thankful for what they have done to honor the most important person in my life. Thank you !

5
Date of experience: Jul 30, 2025
Barb Adams
Beautiful and made with care

After loosing our dear cat after nearly 18 years, my daughter wanted a pendant to remember her by. Originally we ordered 2 x silver paw prints in the thought we would use some of her ashes however when we collected the ashes, her box was sealed so needed to rethink. The team were very quick to respond with a solution as we still wanted the paw print pendant. The team were super helpful in giving us other backdrop options so we could use some of our pets hair instead in the same pendant design. They arrived today (quicker than originally quoted) and beautifully packaged. They also returned any left over hair for us. Such beautiful pendants. Made with care and attention - thank you

5
Date of experience: Jul 15, 2025
Hayden Hughes
Ashes necklace

I ordered an ashes necklace after my dad passed away. The attention to detail the kindness the information I was given throughout the process was great. When I received my delivery the packaging was lovely the note attached made me cry it was so poignant can’t fault if you want a keepsake this is where to go love it

5
Date of experience: Jun 17, 2025
Babette Wright
Incredible customer service

Hands down the best customer service I’ve ever had. I had damage to my original ring and was heartbroken, but I wrote to Lucy on their team asking about repair options. They were so fast and kind with their response, offering to make me a replacement ring free of charge- the second ring was even more beautiful than the first. A wonderful company that I will always be grateful to!

5
Date of experience: Jun 09, 2025
OC95
Stunning ring recieved!

Received my ring this morning, it is absolutely stunning!!! I would definitely recommend. Such a great keep sake and really great quality. I’m obsessed!

5
Date of experience: May 22, 2025
Davina Cooper
Stunning Jewellery

My husband and I ordered my mother in law a memorial ashes peardrop necklace with a purple stone and silver belcher chain 16 - 18 inches. The necklace is stunning. The quality is excellent and the necklace looks expensive. My mother in law loves it so much. Hand on Heart staff kept us up to date with every step of receiving the ashes, estimated time for necklace to be made and delivery. Thank you for your amazing service xx

5
Date of experience: Apr 25, 2025
Helped to sooth my broken heart

We recently lost our special rescue girl and knew i wanted to do something with her ashes. After much research (3 hours at least!) I settled on Hand on Heart Jewellry and have not been disappointed. I settled on a self-fill necklace & its beautiful. I received it promptly & itsm was beautifully presented, even the packaging was lovely!Thank you Hand on Heart Jewellry for helping to sooth my broken heart.

5
Date of experience: Mar 14, 2025

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Business Details

  • Handprint Jewellery & Fingerprint Jewellery Gifts by Hand on Heart. Luxury Personalised Silver Keyrings, Charms, Necklaces & more, with Free UK Delivery.

  • language https://handonheartjewellery.co.uk

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