havenwise.co.uk

5
5 Based on 22 reviews

The Havenwise app is an easy-to-use control and optimisation system for your heat pump. Users can connect their heat pump in just a few minutes, no installer needed! Our app connects directly to internet-connected Vaillant, Mitsubishi and Samsung heat pum...

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5

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5

22 Reviews

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Julian Proddow
Very prompt and professional advice…

Very prompt and professional advice provided in a simple and friendly manner

5
Date of experience: Mar 13, 2026
Nick Burt
Using Havenwise has been a revelation…

Using Havenwise has been a revelation for us. We have one of Octopus' smart tariffs and they have done an amazing job of optimising the house so it's always warm while meaningfully reducing our bills compared to the same time last year.

5
Date of experience: Mar 12, 2026
Helen Wilkinson
No more heat pump guess work!

Really happy with the service and results using Havenwise to monitor and control our heat pump. Our electric usage/bills have definitely been lower than anticipated over the winter months and the house temperature has been perfect. Heat Pumps can be tricky to get optimal COP but using Havenwise has eliminated this for us. We have just completed a free trial and have subscribed for the ongoing service. Based on our experience we would definitely recommend Havenwise to take the headache out of ensuring your heat pump is working efficiently.

5
Date of experience: Mar 12, 2026
Kev P
Havenwise has made it easy to control our system

It’s been about 10 months now and I’m really pleased with Havenwise so far. Since it’s been set up to manage our air source heat pump the whole system just seems to smoothly. The house feels consistently warm and we don’t have to keep fiddling with settings trying to get it right.What’s impressed me most is the support. If I’ve had a question, the team have been quick to respond and really helpful. They clearly know heat pumps inside out and explain things in a way that actually makes sense.It’s taken a lot of the guesswork out of running the system and made everything far more straightforward. Overall a really positive experience and I’d happily recommend Havenwise to anyone with an ASHP.

5
Date of experience: Mar 11, 2026
Kevin
It just works..

I've had Havenwise for several months and started using it in the hope that it would simplify my heatpump control and reduce to focus I needed to manage the system on a daily basis. Previously I'd been making regular changes to when the system ran to take advantage of Agile / Cosy pricing. Id also struggled to find the right settings (experimenting with weather compensation and fixed flow). Since starting to use Havenwise temperature fluctuations have been less, I've seen a slight increase in efficiency and as importantly things just work in the background with less effort and attention on my part. Support is on hand when I need it and to date the response has been quick and helpful

5
Date of experience: Mar 10, 2026
Rhiannon de Wreede
I’m loving Havenwise

I’m loving having Havenwise on my heat pump, not only does it manage the Octopus Agile Tariff for me it is so easy to use, better than the manufacturer controls. I can sit back and not have to think about my heating at all, even when we need a hot water boost after a rugby training session, easy, literally the press of a button on my phone. The team were awesome when I (stupidly) changed broadband providers and had to reconnect it all…on a Sunday afternoon! I also like having an idea of how much the heat pump is using daily, it’s reassuringly low and means you don’t worry about ‘is my system running efficiently’. Quite simply, I love it.

5
Date of experience: Mar 10, 2026
Mick
Havenwise makes better decisions

I find that Havenwise makes way better decisions than the standard controls from my heat pump. Which means we are always comfortable in the house when we need to be. No complaints throughout this winter, highly recommended.

5
Date of experience: Mar 10, 2026
Edward Lamb
Great app for running a heat pump

I've been using Havenwise for well over a year now. It makes running out heat pump remarkably simple - I'm not sure I'd want to return to the complex Vaillant controls! Especially like how it now automatically picks up on any changes in energy tariff. I know that the app will do all of the hard work and ensure our house is cosy for the lowest cost. Highly recommended!

5
Date of experience: Mar 09, 2026
Peter Murphy
Great App after having a heat pump…

Great App after having a heat pump fitted by a company called greener living which wasn't up to regulations finding out after five years?? Also no real explanation of optimum set up Havenwise have done this within a month all ready seeing results will use going forward after trial and monthly payment very reasonable.

5
Date of experience: Feb 25, 2026
Ian Christian
HavenWise made ASHP control easy

I used HavenWise over the winter period to manage my 5kw Samsung heat pump. I have underfloor heating, and a very efficient house and found that running without HavenWise my pump would short cycle. HavenWise solved my short cycling issue and kept my house at a constant temperature without me having to fiddle about with any settings.

5
Date of experience: Feb 18, 2026

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Business Details

  • The Havenwise app is an easy-to-use control and optimisation system for your heat pump. Users can connect their heat pump in just a few minutes, no installer needed! Our app connects directly to internet-connected Vaillant, Mitsubishi and Samsung heat pumps, so most users need no extra hardware.

    The Havenwise app automatically learns how your home heats up and cools down. Smart software takes into account your energy tariff, local weather, and your comfort to keep your home warm and water hot for the lowest possible bill.

    The Havenwise app also works great with time-of-use tariffs to shift your heating out of expensive peak periods and into the cheapest times of day. For homes with solar panels, our app can shift usage to warmer and sunnier periods. For batteries, time-of-use optimisation can be toggled on and off depending on your preference, to take advantage of tariffs or keep your heat pump running low and slow for maximum efficiency.See more

  • email hello@havenwise.co.uk
  • language https://havenwise.co.uk

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