healthassured.org

4.8
4.8 Based on 381 reviews

HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowin...

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Average Rating

4.8

/
5

381 Reviews

5 Star
91%
4 Star
4%
3 Star
0%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

vervex11
Incredible support from a remarkable counsellor

A truly beneficial experience! I was paired with an exceptional counsellor who helped me navigate the difficulties I faced at my demanding job and in life overall. The guidance provided was invaluable, and I wholeheartedly recommend this service to any organizations or individuals considering it.

5
Date of experience: Dec 07, 2025
Leanne Parker
Excellent assistance

Incredibly supportive! I was matched with a fantastic counsellor who truly helped me manage the challenges of my high-pressure job and life in general. The advice was immensely useful, and I would highly recommend this service to any businesses or individuals considering it.

5
Date of experience: Dec 07, 2025
Genuine empathy and care.

From the first call to my last counselling session, I cannot express how positive the experience was. I received genuine empathy and kindness throughout. The information provided was very informative and useful, equipping me with tools to manage my anxiety and intrusive thoughts. Over six weeks, I've become much more positive and resolved some family issues. Thank you immensely.

5
Date of experience: Dec 04, 2025
Nathaniel Baker
Support when I needed it most

They were there for me at my lowest! Access was quick, and the service was clear, organized, compassionate, and professional. It significantly improved my quality of life, and I will always be grateful.

5
Date of experience: Dec 04, 2025
Venus
Outstanding support

The response time was impressive. The counsellor provided crucial help and support during a challenging period.

5
Date of experience: Dec 03, 2025
An invaluable service

The counselling service arrived just when I needed it, and the six sessions were incredibly beneficial. The counsellor was supportive, understanding, and allowed me to reflect on my issues without judgment, offering kindness and support.

5
Date of experience: Dec 03, 2025
Darby Price
Quick and compassionate support

The help I received was swift, straightforward, and felt genuinely caring. A quality counsellor was promptly located in my area, and I would highly recommend them.

5
Date of experience: Dec 03, 2025
Mrlynch
Thankful

Compassionate, friendly, and understanding. I found this service to be extremely helpful and cannot recommend it enough. Thank you!

5
Date of experience: Nov 28, 2025
Katey
Efficient and supportive team

The team was very efficient and supportive. I had never used the service before, but I would definitely recommend it to anyone in need of assistance.

5
Date of experience: Nov 26, 2025
ItzBreza65
Extremely disappointing and unsafe service

The service was truly inadequate. I called three times, but the line dropped after the initial message, likely due to understaffing. Eventually, I spoke to someone who could only suggest breathing techniques, while I urgently needed to discuss acute suicidal thoughts, which heightened my panic. I had already been informed that a counsellor would be assigned to me, but there has been no follow-up during this time. I feel completely out of options as the representative was unhelpful.

1
Date of experience: Nov 26, 2025

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Business Details

  • HA | Wisdom Wellbeing (Health Assured) is the UK and Ireland's most trusted EAP provider, and the UK’s the only national EAP provider to be accredited by both BACP and NCPS. We offer the best wellbeing support and solutions possible for employees, allowing leaders to focus on business growth and success.
    Offering industry-leading support to over 13.5 million people. With our award-winning EAP, we offer a comprehensive wellbeing service that provides essential legal, financial, and mental health support, promoting healthier, happier, and more productive workplaces.See more

  • email customer.solutions@healthassured.co.uk
  • language https://www.healthassured.org

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