heardirectclub.com

1.6
1.6 Based on 21 reviews

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Average Rating

1.6

/
5

21 Reviews

5 Star
19%
4 Star
4%
3 Star
0%
2 Star
4%
1 Star
73%

Filtered Reviews

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Review Time

Amy iles
Won’t issue refund- total scam

Purchased hearing aids from Hear Direct Club. Couldn’t even begin to fit them in my ear. Immediately requested refund and they are ignoring me now after a couple of promises of shipping label. Avoid at all costs!!!

1
Date of experience: Nov 01, 2025
Thomas B.
Don't trust this company…Garbage product

I asked for a refund and never got it. I went through PayPal and they were no better than this company.

1
Date of experience: Oct 31, 2025
Tina
Very large ends hard to get in ear.

In the begining there was no communication of any kind. After i cancelled payment someone finally reached out. They returned my money promptly. I received the product, but I am not able to get the small ear ends onto the unit that will fit my ears. It is frustrating. They did honor their money back gaurantee. If you are willing to wait and are willing to go on a malicious website, then try this product. In the end they were professionals.

4
Date of experience: Oct 29, 2025
jhon
Heardirectclub a no show after purchase.

purchased hearing aid Oct. 2025 16 days still not arrived. web page that i checked before purchase no longer up . its obvious its was a scam. 50% off should have scared me away. Never buy anything off Facebook they do not check these companies out. I notice there are four more hearing aid companies on there. Beware.

1
Date of experience: Oct 28, 2025
David Devenney
I purchased hearing devices from…

I purchased hearing devices from hearingdirectclub in October unfortunately they were not suitable for my type of hearing loss. After numerous attempts to return them. They kept telling me that they would send a mailing label. After some research I discovered that the address on their web site is a residential apartment building they do not provide a unit number. I would recommend that you save your hard earned dollars and stay away from them.

1
Date of experience: Oct 12, 2025
Jim Brierley
Can't give a rating lower than 1 star

Can't give a rating lower than 1 star, absolute rubbish and scamming con artists. Avoid this lot. 2 months to get a refund for goods not as described or fit for use. Save your money, if you unfortunately dealt with this mob, go through your payment method to try and get your money back, fortunately my credit card worked expediently in my favour after 2 months of getting crap emails from this lot. Buyer Beware.

1
Date of experience: Oct 02, 2025

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