Review Time
I was scammed by this company on FB. They advertised a popular smoker grease bucket that is sold in the USA. I ordered and it tools weeks to get a piece of junk grease bucket that came from Poland. I contacted the company multiple times and never got a refund or the bucket they originally advertised. I was a victim of “Bait& Switch”. Be careful of this crooked company.
I placed an order on TikTok early in July. There was no indication it was coming from Ireland. I finally got the clothing over 6 weeks later, but I don't think it is as good as it claimed. I want a refund, but I cannot find a way to contact the company. By the way, the order isn’t even showing up on my history on TikTok shop.
COMPLETE SCAM...do NOT buy!! Chinese company that uses false advertising, overcharges, refuses to honor cancellations or refunds and scams customers with junk products that are falling apart. I ordered a pair of jeans from Arisefrom after seeing an Instagram ad (which they don't even have their own social media channels). I realized quickly after doing a Google search that the company was a scam and requested a cancellation within minutes. They ignored my cancellation, then created a fake shipping label in Ireland after acknowledging my email. The jeans didn't actually ship for days after that and came from China to Ireland. They didn't arrive to me for weeks. I also noticed they overcharged me on my credit card, and my credit card couldn't even trace the "vendor" listed on the charge. When they did arrive they were terrible quality. No tags, stitching coming apart everywhere and nothing like advertised. I sent photos, requested a refund and let them know about the mischarge on my credit card. They claimed their "warehouse inspection" showed the jeans that were shipped were correct and fine, refused to accept a return and offered me $6. Everything on the Arisefrom website is fake and a lie, including the "About us" section. They use a stock image which can be easily found in a Google search, and claim it's the owners Sean and Erin who met in Texas, when the entire story is not true and a complete lie. It's a fake image and a Chinese company. Something needs to be done to shut these down!
No real return option. My order was duplicated and I requested to cancel immediately. They said to receive the order and deal with the return later. The first pair of pants arrived. I ordered petite because I am only 5 foot 1. And they are too short. The pants are also too big. I requested a return and they offered me a five dollar refund. They have no return option in the United States. They offered a $5 refund. I now have 2 pairs of the same pants that is too short and too big. Not worth the hassle.
Worst experience. I ordered for my daughter and they did fit as expected. I asked to make the return and they asked me to send pictures of the label and the QR code. It took them two days to respond just to say that it was not legible for return. The website says 30 days. All they offered was $9 credit.
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