heatfactors.com

5
5 Based on 20 reviews

Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We spe...

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Average Rating

5

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5

20 Reviews

5 Star
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4 Star
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3 Star
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My First Experience with the Service

This was my initial experience with the service, prompted by a neighbor's suggestion. The technician called ahead to inform me of his arrival, and he, along with an apprentice, finished the boiler servicing in approximately thirty minutes. He even replaced a misvalued fuse that had been incorrectly installed. The certificate arrived a few hours later. I highly recommend this service.

5
Date of experience: Dec 01, 2025
Delbert Cook
Impressive Efficiency

This was my first experience with the service, recommended by a neighbor. The engineer notified me before arriving, and he and an apprentice completed the boiler service in about thirty minutes. He even replaced a incorrectly valued fuse from the initial installation. The certificate arrived a couple of hours later. Highly recommended.

5
Date of experience: Dec 01, 2025
staikdisaou71
Excellent Service

The annual boiler service was carried out as scheduled, efficiently and without any mess. I truly appreciate it. The boiler was installed by the same firm a year ago, and there have been no issues since.

5
Date of experience: Dec 01, 2025
Georgiana
My Go-To for Plumbing and Heating

We have relied on this service for nearly 35 years, installing three central heating systems in different homes along with various plumbing projects. They are always dependable, trustworthy, and provide excellent customer service with valuable advice. Our central heating has been in great condition ever since. Fantastic service!

5
Date of experience: Nov 18, 2025
Natalie
Consistently Great Service

We have used this service before and have always been very satisfied. The team is polite and clearly explains the work being done. They also arrive on time! Thank you!

5
Date of experience: Nov 18, 2025
Clifton Fisher
Exceptional Service

Having used this service before, we called them again without hesitation. The engineer is extremely efficient, knowledgeable, and professional. He explains everything in detail and makes problem-solving seem easy, offering advice on possible improvements. I wholeheartedly recommend this service, especially the engineer, for peace of mind and top-notch service.

5
Date of experience: Nov 17, 2025
Ned Price
New Boiler Installation

As a long-time customer, I had a recent visit from the engineer, who informed me that my boiler had reached the end of its life and explained why. I received a quote and fitting date promptly. He is very skilled, and my new boiler was installed and operational in a day. The area was left clean and tidy. Once again, a perfect score for the engineer and the service; I wouldn’t hesitate to recommend them.

5
Date of experience: Oct 28, 2025
Lavender Parker
High Standards and Professionalism

This company is highly experienced and truly customer-focused. They have been our go-to for the last 15 years for all central heating and plumbing needs, from fitting entire bathrooms to servicing and maintenance. The recent installation of a new thermostat was handled with exemplary efficiency and patience, reflecting the company’s high standards and professionalism. Thank you!

5
Date of experience: Oct 20, 2025
Ashton
Quick Fault Resolution

Like many others, we have been using this service for years. Once again, we are completely satisfied with their speed and efficiency in resolving a fault that shut down our system over the weekend.

5
Date of experience: Oct 20, 2025
Reliable and Professional

We have engaged this service multiple times. They are professional, courteous, and helpful. The engineer is efficient and quickly resolves issues, having a good understanding of our heating system. All this at competitive prices; I would recommend them without hesitation.

5
Date of experience: Oct 17, 2025

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Business Details

  • Heatfactors have been providing market leading service for over 40 years. We pride ourselves on delivering excellent customer service whilst going
    above and beyond customer expectations. We deliver what we say we will deliver on time and on budget. We specialise in all things plumbing and heating in both domestic and commercial markets. Contact one of our friendly office staff to explore how Heatfactors can assist you. See more

  • email Info@heatfactors.com
  • call 01316770557
  • language https://heatfactors.com

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