Review Time
Customer service answers are the same, I think its a Bot the one that is answering all the commentsIts being a month, and the order is still in process, meaning it would take another month to arrive, IF IT ARRIVES!.They keep telling me to wait a few days, and nothing has changed, order still in process, havent send anything and give me the same answer every time they contact me (once a week)If you want to throw money away, try and purchase from this company HELLOICEThis is the answer that you would get everytime you contact them:Hi,Hi, we understand your frustration and really appreciate your patience. Due to the peak season of high volume of orders coming in these days, the processing time delayed some days. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we should do better. Hope for your understandingSee less
If you order standard gifts, you will get fairly half decent quality products on time, basically get what you paid for. HOWEVER IF YOU ORDER CUSTOMIZED JEWELRY BE PREPARED TO WAIT AN ETERNITY FOR YOUR ITEM TO BE SHIPPED. DONT EXPECT ANY USEFUL UPDATES IF YOU INQUIRE EITHER. STILL WAITING ON MY PRODUCTS I ORDERED ON THE 4th FEB....ITS NOW MARCH
Jumper I bought created tiny fibres that got EVERYWHERE. In the air, breathed them in and now struggling to breathe. Was blowing my nose and more and more black fibres, my nose would just would not clear. All over my face, neck and body which was totally black, all inside my vape which I had been inhaling without realising. All over my computer which then struggled to run, bed, clothes, eyes. The black fibres from this jumper literally have been collecting EVERYWHERE. HIGHLY HIGHLY DANGEROUS PLEASE AVOID AT ALL COSTS!!!!!! The jumper is very low quality and I should have guessed, but I had no idea it would do this. Never seen anything like this in my life. Had to throw it into a bag to contain the fibres and need to get it disposed of properly. Oh and mot only that, first time I've worn it and all the pattern is peeling off. PLEASE RUN!!!!
I HAVE NOT Received my PARCEL. And I’m being force to Pay for another Package!!!! I wanted my refund ever since. And Ive been trying to contact them. The this Company needs to be Reported ASAP. Their Reviews are FAKE. Their Jewellery ARE FAKE
Unfortunately, I got scammed by this online jewelry shop. I ordered a necklace that was supposed to be gold-plated, but within just 1 week it turned from gold to a copper color. When I contacted their customer service in writing, they offered to send me the same product again or something “different,” but gave no guarantee that the next item wouldn’t have the same issue.On top of that, they asked me to pay them even more money — and when I asked what the extra payment was for, they simply ignored my question. I also offered to return the discolored necklace for a refund, but they refused to accept it.This is a complete scam. The necklace cost me almost $200 and it’s basically worthless now. Do not buy anything from this online store!
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