helpboxuk.com

4.8
4.8 Based on 160 reviews

We specialise in providing a full range of accounting services to small businesses across the UK. We pride ourselves on our customer support and responsiveness....

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Average Rating

4.8

/
5

160 Reviews

5 Star
93%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Wagna Tchuda
I had a really great experience with Helpbox. From start to finish, the team was professional, respo

I had a really great experience with Helpbox. From start to finish, the team was professional, responsive, and genuinely helpful. They took the time to make sure everything was handled smoothly and that I felt supported throughout the process.
It’s clear they truly care about their customers, and that level of service is rare these days. I really appreciate the effort they put in and wouldn’t hesitate to recommend them to others.
Thank you again for the excellent support!

5
Date of experience: Mar 02, 2026
Virginia Cooper
A Reliable Service I've Counted On for Years

I've relied on this service for many years, first as a business owner and now in my semi-retirement. They consistently simplify my life. Extremely efficient and approachable! Plus, their pricing is very reasonable. I wholeheartedly endorse them.

5
Date of experience: Dec 10, 2025
Randolph Bell
Luke was fantastic

Luke was fantastic. He answered my question right away without any hesitation.

5
Date of experience: Dec 03, 2025
Henrietta Johnson
Supportive Guidance for a New Journey

As someone new to the self-employment world, I felt quite anxious about managing my tax responsibilities. I chose to work with a service that specializes in assisting new business start-ups. The team has been fantastic at clarifying the process and easing my worries. I now feel completely at ease knowing my affairs will be managed with expertise and professionalism! Thank you all. I'm thrilled to have you alongside me in this new venture!

5
Date of experience: Dec 02, 2025
Becca Patterson
Consistently supportive interactions

Every interaction I’ve had has been incredibly supportive and professional. Starting a new business can be daunting, but thanks to the excellent communication and customer service, I feel like I have a solid team backing me.

5
Date of experience: Dec 02, 2025
EP66
They have a helpful online presence

Harvey quickly reached out after I sought an accountant and helped me secure a great deal. Sivu then called to explain everything in a friendly and professional manner. I feel confident that I will be well taken care of.

5
Date of experience: Dec 02, 2025
Sabrina Rogers
Grateful for the support!

As a newcomer to self-employment, I was quite nervous about handling my tax matters. I chose a service that specializes in new business start-ups. The team has been incredible in explaining the process and easing my worries. I now feel completely at ease knowing my affairs will be managed professionally by experts!

5
Date of experience: Dec 02, 2025
Larissa Hughes
Exceptional customer care

I had an onboarding call last week that was absolutely amazing and very helpful. Today I had another onboarding call, and again, it was super helpful and understanding.

5
Date of experience: Dec 02, 2025
RF37
Disappointing experience

I have had a really disappointing experience with this service since signing up. Many promises made during sign-up were not fulfilled. My personal accounts were filed much later than promised, despite payment being made. I received confusing emails about payments, and every time I reached out, I spoke to someone new who didn’t understand my issues. I was waiting for a reference for a property and had to chase it down; when it finally arrived, it contained incorrect details, preventing my approval. Overall, it was not a satisfactory experience.

1
Date of experience: Dec 02, 2025
Rupert
Very helpful so far

So far, the support has been very helpful, and I was easily onboarded with potential tax stress alleviated.

5
Date of experience: Dec 02, 2025

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