hern-crabtree.co.uk

4.9
4.9 Based on 200 reviews

Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedic...

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Average Rating

4.9

/
5

200 Reviews

5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%

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Review Time

Gina was fantastic!

An unexpectedly stressful house move - we were so grateful to Gina who was always on the end of the phone to assist. Her help with chasing solicitors was invaluable and we wouldn’t have got it over the line without her help!

5
Date of experience: Nov 07, 2025
Alice
Fantastic support throughout a long and…

Fantastic support throughout a long and complicated chain. Thank you!

5
Date of experience: Nov 03, 2025
Anna Whitehead
Great staff who know how to sell

Owen, Jo, Harry and the rest of the staff at Hern and Crabtree are brilliant. They came highly recommended by a neighbour and I’m glad I trusted them with the sale of my house, Owen was so positive about my home and assured me it would sell quickly. The team gave me great advice and were always on hand to offer support and answer my questions. I was going through the process on my own. I felt very reassured. My property looked amazing online and sold really quickly with everything completed within three months. The online platform was easy to use and communication was great. I would highly recommend the Llandaff office of Hern and Crabtree.

5
Date of experience: Oct 31, 2025
Here
Excellent service from Hern and Crabtree heath

Hern and Crabtree Heath branch marketed and sold two of my rental properties with professionalism and patience. They dealt with my many requests without hesitation and with one of my buyers who was very very pedantic. Thanks to all their Team members.

5
Date of experience: Oct 16, 2025
Wendy
Consistent Support from H&C

All staff members were helpful, approachable, and responsive during the 12 months of our dealing with them - Oct 2024-Oct 2025. Change of staff did not pose a problem but slotted into place easily. Daisy was ready with suggestions when the unexpected needed quick resolution. Pleasant at all times. Thank you.

5
Date of experience: Oct 16, 2025
Thet
"We had an excellent experience with…

"We had an excellent experience with Hern and Crabtree. The team was incredibly supportive and helpful throughout the process. A heartfelt thank you to Gina, Anna-Marie, and Gavin — you’ve all been amazing!"

5
Date of experience: Oct 16, 2025
Martin Lyons
There are not enough words to describe…

There are not enough words to describe this incredible estate agency. The service, care, compassion, understanding, efficiency, and an incredible willingness to want to help. I had various problems arise along the way of my sale which were nothing to do with Hern and Crabtree yet they still embraced and got involved to work on these issues on my behalf. But it isn't just their work ethic, these people clearly love what they do and are prepared to think outside the box and go that extra mile to assist their clients. A special mention has to go to Daisy, Natalya, Anna and Mitchell but the entire team are just exceptional. So, from the bottom of my heart may I thank each and every one of you for not just doing your job brilliantly but also for the fun, easy going nature and sheer friendliness of you all, oh and not forgetting Nigel of course! 😁Thanks again to a great team.

5
Date of experience: Sep 04, 2025
Meinir
Excellent service from start to finish…

Excellent service from start to finish & the open day viewing approach worked really well. I can't thank Rhodri and the team enough for their timely responses & support throughout the process. Incredibly well managed which minimised the stress that comes with selling a property.

5
Date of experience: Aug 27, 2025
Mohammed Mamun
Staff are very friendly and supportive…

Staff are very friendly and supportive as well as response promptly.

5
Date of experience: Aug 01, 2025
Tazewell L.
5 star service from finding a property…

5 star service from finding a property to making sure the selling and buying went smoothly. Heath, Cardiff team, you go the extra mile. Thank you!!!

5
Date of experience: Jul 21, 2025

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Business Details

  • Hern & Crabtree are Cardiff’s longest-established independent estate agents.

    Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services.

    We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey.

    Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you.

    A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own.

    We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf.

    We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.See more

  • email info@hern-crabtree.co.uk
  • call 02920780240
  • language https://www.hern-crabtree.co.uk

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