highskillstraining.org.uk

4.7
4.7 Based on 20 reviews

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Average Rating

4.7

/
5

20 Reviews

5 Star
76%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
10%

All Reviews

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Review Time

Precious Long
Extremely Disappointing Experience with the Training Service

My experience with the training service has been very disappointing. I subscribed for a month, and by day 2, the platform became nearly unusable — pages wouldn’t load, courses wouldn’t register as complete, certificates and transcripts were inaccessible, and additional resources failed to download. I reached out multiple times but only received generic responses stating the issue “would be resolved soon.” Nothing was actually fixed. I attempted to complete both the Trauma-Informed Care and Resilient Leader courses, but each attempt was disrupted by technical glitches, freezing screens, or pages that simply wouldn’t open. After days of persistent problems and no effective support, it’s evident that the platform does not fulfill its promises. I have requested a full refund since I was unable to access the services included in my subscription. I would not recommend this service based on my experience.

1
Date of experience: Dec 02, 2025
Darvin
Not recommended. Extremely disappointing and unreliable.

My experience with the service has been very disappointing. I subscribed for a month, and from day two, the platform became almost unusable — pages wouldn’t load, courses wouldn’t mark as complete, certificates and transcripts were inaccessible, and additional resources never downloaded. I reached out multiple times, but only received generic replies saying the issue “would be sorted soon.” Nothing was actually fixed. I attempted to complete both courses, but each try was interrupted by technical glitches, freezing screens, or pages that simply wouldn’t open. After days of ongoing issues and no effective support, it’s clear the platform does not deliver what it promises. I have requested a full refund as I was unable to access the services included in the subscription. Would not recommend based on this experience.

1
Date of experience: Dec 02, 2025
Gladys A.
Overall a good experience

I initially had trouble obtaining my final certificate. However, the representative quickly resolved my issue and provided me with an instant certificate as needed. Overall, the training was comprehensive and emphasized key points for better retention. The only way to achieve a 5-star review would have been to avoid chasing the final certificate.

4
Date of experience: Dec 01, 2025
Johnson Butler
Clear and easy to understand

The content was easy to understand, but I was disappointed that there is a fee for a digital certificate. That feels misleading.

5
Date of experience: Nov 26, 2025
FWIIZ31
Very informative course

I found the course to be very informative and I gained a lot of knowledge.

4
Date of experience: Nov 26, 2025
Ezra Foster
Informative and accessible course

This course is easy to access and allows you to resume where you left off after a break.

5
Date of experience: Nov 18, 2025
Cyborg_Anaconda
Simple to follow

The content is easy to follow and clearly explained.

5
Date of experience: Nov 08, 2025
Sibyl
Quality information provided

Good quality of information, not too lengthy to complete and quite enjoyable.

5
Date of experience: Oct 31, 2025
KP20
Well-organized and insightful

The course progression is just right. The lectures are delivered clearly, aiding effective learning without overwhelming students. The course is well-structured and informative, providing valuable insights on document control and management.

5
Date of experience: Oct 27, 2025
Jefferson Taylor
Good course delivery

I completed level 2 and 3 safeguarding training and am very happy with how the course was delivered. It was well explained and provided all the essential information about safeguarding. However, it would be beneficial to have a quiz at the end or some questions during the course. Overall, it was a great experience!

4
Date of experience: Oct 24, 2025

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