hilo.com

3.6
3.6 Based on 1.2K reviews

Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed. Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights f...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.6

/
5

1.2K Reviews

5 Star
43%
4 Star
17%
3 Star
14%
2 Star
7%
1 Star
19%

Filtered Reviews

Filter Reviews

Review Time

Don Wilson
Great tool to help me stay healthy

Amazing company - I have been wearing mine for 18 months - had problem with version 1.0 and it was replaced without question and when the new version came out I upgraded - it helps me to keep track month on month

5
Date of experience: Dec 01, 2022
James Clark
Top 24 hour blood pressure monitor

This is a truly great instrument that looks good, conveniently light and is accurate. It takes an electronic reading every two hours in complete silence, without feeling, is accurate and works constantly for 24 hours. I frequently compare it with my usual analogue cuff and it is near enough comparable. I say near enough because the two differ in their method of recording blood pressure … but it is accurate. Communication with the company in Switzerland has been exemplary and they also changed my wrist band to a larger one at no cost because I flordered the standard size in error. Full marks for everything.

5
Date of experience: Dec 01, 2022
Mainard Powell
Device App: Auto scale of BP chart

Device App: Well done. However, the BP chart should not adjust the scale to the maximum resolution. This is the typical engineer's approach. Not taking into consideration the patients emotion for health data. The chart scale should be fixed at least covering the range 60 - 160mmHg (stage 1 hypertension). So the optical image shows when you are in a lower range.

3
Date of experience: Nov 30, 2022
CC31
Satisfied in general

I like a lot of things about Aktiia. First of all, its easy to use it, and I didnt had any problems setting an account. The fact that I receive BP values during entire day is great so I have insights about trends in my BP on daily and weekly basis. Would like that I dont need to recalibrate it every month, but I dont see it as a huge problem because its only once per month. In general I am satisfied and would probably buy one for my dad as well.

5
Date of experience: Nov 30, 2022
Francie Coleman
Small glitch

Small glitch. I was Unable to sync wrist and BP units. Contacted support team. Advised to download latest software update that dropped that day for my phone and back up and working Perfect.

4
Date of experience: Nov 23, 2022
Limitation

Limitation: contact du bracelet parfois difficile à etablir

4
Date of experience: Nov 23, 2022
Kendrick Cooper
Bought one over a year ago but ..

Bought one over a year ago. The results are totally unreliable and change drastically based on each imposed monthly reset. You might get results from one reset to another showing up to 30 mhg of difference in a matter of minutes !! And this after a series of long unsuccessful tentatives to reset and waiting your time. The silicon plastic bracelet is of low quality and is quite difficult to strap. But the main issue is the results which are by bar not reliable compared to a real non gadget measurement device of real quality It’s expensive and although the talk about Swiss conception I not sure about the real country of fabrication.I bought it and I am the only person to be blamed for having bought

2
Date of experience: Nov 13, 2022
Risa Adams
Worked perfectly for me

Worked perfectly for me. A few times trying to calibrate but its really easy to wear and forget about and the tracking every 2 hours seems to work. Would recommend from my experience. Better than periodic checking with a big cuff. You can also think about why your blood pressure may have changed in the daY.

5
Date of experience: Nov 12, 2022
Puerca1030
Great aftercare..

I email the customer service team because my strap had broken. Dealt with very well and new strap ordered at no cost because the strap shouldn’t have failed after a year. All very good.

4
Date of experience: Nov 10, 2022
NA74
Buy something useful instead

Well, we have tried. The monitor is inconsistent. It measures low, and there are vast periods when it doesn’t bother at all. I’ve tried to engage with the support folks at Aktiia, but as soon as they realised there were problems they shut conversations down. We waited six months and tried again, but same poor results. Can’t possibly recommend it, except as a toy, to be quickly discarded. Such a disappointment. A GP today laughed when we said we had it: “don’t bother” he said. I have to agree. Disappointing that a Prof from Imperial College should put his name to it.

2
Date of experience: Nov 07, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Aktiia, now trading under Hilo, was established in 2018 to transform how blood pressure is measured and therefore managed.

    Hilo is transforming blood pressure monitoring with cuffless, AI-powered technology that delivers continuous, accessible insights for individuals and healthcare professionals. Our foundation model is trained on billions of optical signals and hundreds of millions of readings from over 120,000 users—one of the largest datasets in the field. Backed by a multidisciplinary team with deep expertise in biomedical signal processing, Hilo has contributed to over 120 peer-reviewed publications and holds more than 35 patents. Headquartered in Switzerland, we’re expanding globally to redefine how blood pressure is measured and managed.See more

  • email https://support.aktiia.com/en/support/home
  • language https://hilo.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More