Name: hobbs.co.uk
Telephone: 000000000
Rating: 4.0

Sandy Guest

Fantastic and supportive staff

The staff were wonderful and incredibly helpful. Although I didn’t catch their names, the atmosphere was delightful, and I appreciated their assistance.

Date of experience: Dec 29, 2025

deathwalker40448 Guest

2 months ago

In-store staff are always excellent

The in-store staff were fantastic when I returned an item that was delayed. However, the service outside the store fell short, lacking engagement and resolution. It's disheartening that feedback seems ignored due to the company's growth.

Date of experience: Dec 29, 2025

Louise Guest

2 months ago

Exceptional staff at the local branch...

The staff at the local branch were outstanding; nothing was too much trouble for them.

Date of experience: Dec 28, 2025

Nettie Brooks Guest

2 months ago

Sales assistant made the experience enjoyable

The sales assistant provided an exceptional experience, showcasing great attention to detail and care.

Date of experience: Dec 28, 2025

WaKiNo Guest

2 months ago

Avoid online ordering

I would not recommend ordering online again. After an issue with my payment address, customer service misled me about their ability to amend the order. They failed to respond afterward, resulting in a frustrating trip to collect my order.

Date of experience: Dec 28, 2025

Loraine Guest

2 months ago

★☆☆☆☆ No refund received

★☆☆☆☆ I strongly advise avoiding this company! Despite returning an item on December 8, I have yet to receive a refund or any communication. My multiple inquiries have been ignored, leaving me frustrated and concerned about their handling of returns.

Date of experience: Dec 28, 2025

Hudson Butler Guest

2 months ago

Outstanding customer service

The customer service was exceptional, with a friendly and helpful team.

Date of experience: Dec 28, 2025

Lexi Fisher Guest

2 months ago

A delightful shopping experience.

The staff at the shop were very pleasant and went out of their way to assist. The clothing was beautiful. Thank you.

Date of experience: Dec 28, 2025

Nayyzo Guest

2 months ago

Terrible customer service after delivery mix-up

After moving, I updated my address but the order was sent to my old one. I can't recover the delivery, and the company has refused to resend it to my new address, which was part of a birthday treat. Very disappointing service.

Date of experience: Dec 28, 2025

Lizzie B. Guest

2 months ago

Consistently positive shopping visits.

Despite visiting every day since Friday, the staff have been incredibly patient, friendly, and pleasant. I always leave with a smile after such enjoyable shopping experiences.