Review Time
Mathew Buttle has been brilliant with booking my car in for a Service and my needs. Highly professional Polite and 5 star Customer Service. Pleasure talking with him Credit to Kia in Norwich
I had a seamless and pleasant experience. I reached out online to schedule a service appointment and received a prompt response. Shortly after, a representative called me to arrange everything, clearly explaining the costs and estimated time required. The representative was both friendly and knowledgeable. Thank you!
The representative was exceptional: approachable, well-informed, and communicated everything clearly. Although I was disappointed that local assistance wasn't available and I needed to visit a different facility, this was not the representative's fault. She explained everything thoroughly and truly represents the organization well.
The courtesy call I received reminded me to schedule my vehicle for service, which was approaching. I would have forgotten otherwise. The call was greatly appreciated, as it prevented any issues. The representative was professional and helpful, showcasing the exceptional customer service the organization offers.
The representative was fantastic: friendly, knowledgeable, and clear in all communications. While I was disappointed that local assistance wasn't available and I had to visit a different facility, this was not the representative's fault, and she explained everything thoroughly. She is a true asset to the organization.
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Holden Group are a dedicated new & used car dealer based in Norwich. Our showroom represents Volvo, Kia, Renault, Dacia, Honda, and MG for both Sales and Aftersales.
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