Review Time
The Viribus support team went the extra mile to help me get a part that I actually broke while working on my trike. Great communication with me and theu were willing to instruct me on how to order the part I needed.
I bought a Viribus electric bike directly from Viribus and I regret it. Customer service is lacking and initially responds with multiple computer generated AI messages. When a real person actually responded, they were curt and not very professional. Assembly of the bike is difficult, and accessories significantly over priced.
It was easy to order, but still waiting for it to come. I got message that it was delivered but I never got it. Messaged about it and I was told that they are looking into it. That was a week ago and I still have not heard anything from the person
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Viribus offers an extensive selection including adults trikes, electric tricycle, mountain bikes, electric mountain bike, electric folding bike etc.
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