hollandwatchgroup.com

4
4 Based on 42 reviews

Mastersintime.com is specialised in the online sales of watches. Advice on a watch, checking out multiple watches, pick up order, or get a new strap for your watch, it is all possible at Mastersintime.com!...

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Average Rating

4

/
5

42 Reviews

5 Star
65%
4 Star
12%
3 Star
0%
2 Star
2%
1 Star
21%

All Reviews

Filter Reviews

Review Time

Graham A.
Received a genuine part with a perfect fit.

I received a genuine part that fit perfectly. Initially, I tried a cheaper option from an online marketplace, but it was subpar as expected. Then I discovered this authentic part. Thank you!

5
Date of experience: Dec 10, 2025
Perfect OEM Part!

I received an OEM part, and it fit flawlessly. I initially tried a part from a different source, but it was subpar as expected. Then I discovered this genuine part. Thank you!

5
Date of experience: Dec 09, 2025
Mabel
Great Experience with Replacement

The product, delivery, and updates were all as expected. The representative was very responsive when my order was not showing in their system and kept me informed about its processing and shipment. I would definitely order again or recommend them to anyone looking for watches or quality accessories.

4
Date of experience: Dec 05, 2025
Jodie Anderson
Extremely Disappointed with Service

I am very disappointed with the customer service I received after getting a faulty watch. I bought it as a Christmas gift for my grandson, but it arrived non-functional. I emailed support right away and waited four days for a reply. I was informed that the watch was out of stock and couldn’t confirm a replacement before Christmas. I had to return the watch at my own expense for return labels, and no alternative was offered. Responses from customer service take 24 hours, which is frustrating.

1
Date of experience: Nov 27, 2025
Raleigh Sanders
Very Satisfied with Products and Service

I am very satisfied with both the products and service! Thanks to them, I found an original aftermarket strap for my watch that I couldn’t locate anywhere else.

5
Date of experience: Nov 20, 2025
Maria Harris
Exceptional Service

5
Date of experience: Nov 19, 2025
Uriah Harris
Outstanding Service

Outstanding service! Quick responses and fast delivery. I can only give 5 stars due to my complete satisfaction and would highly recommend this service.

5
Date of experience: Nov 18, 2025
Liam S.
Effortless Process

Effortless process from start to finish.

5
Date of experience: Nov 07, 2025
Rapid Service

Rapid service; I received the item before the expected date. The product was exactly as described. Very pleased.

5
Date of experience: Oct 24, 2025
Geoffrey Long
Good Service Overall

The service was good. I had difficulty finding the right strap for my watch case. They suggested one, and it fit perfectly. However, shipping took quite a while.

4
Date of experience: Oct 18, 2025

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