Review Time
The product, delivery, and updates were all as expected. The representative was very responsive when my order was not showing in their system and kept me informed about its processing and shipment. I would definitely order again or recommend them to anyone looking for watches or quality accessories.
I am very disappointed with the customer service I received after getting a faulty watch. I bought it as a Christmas gift for my grandson, but it arrived non-functional. I emailed support right away and waited four days for a reply. I was informed that the watch was out of stock and couldn’t confirm a replacement before Christmas. I had to return the watch at my own expense for return labels, and no alternative was offered. Responses from customer service take 24 hours, which is frustrating.
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Mastersintime.com is specialised in the online sales of watches. Advice on a watch, checking out multiple watches, pick up order, or get a new strap for your watch, it is all possible at Mastersintime.com!
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