Review Time
We was having jobs done out back and need to take our camera down for a while.We’ve had them in for a couple of years but I had to ring to get to know how to get to screws that held them to the wall.We had already tried lol.They were absolutely great sent us a video if exactly what too do.We was doing it right it was just we had to put more pressure on.Thanks again for your help.
Issues experienced have now been resolved. But had a CCTV & Camera Install undertaken on Monday 4th December 2023, unfortunately i experienced a poor installation, wonky white door contacts on a brown door, CCTV camera's installed at a height i struggle to maintain, as night light attracts spiders for moths etc. Once completed, no customer support just a monthly maintenance fee, with little or no contact. They have now tried to contact to remediate, however i am constantly busy or out of the country, so this hasnt been rectified as yet.
We had our cctv installed a year ago, However we have changed our broadband provider and couldn't access it on our phones even though it was still on the tv, I contacted home CCTV about this and they got back to me within 5 minutes to tell me what to do, I received a video on what I needed to do and it was resolved within 10 mins. They have been absolutely amazing through and through. Would highly recommend them 😀
I have had my CCTV with homecctv for a few years now and they have been nothing but brilliant. From the first initial visit I was given great, clear information about the cameras how they work, how the app works etc and the installation process was smooth, easy and there was no mess left behind.. In the few years I have had my cameras, I have only had a couple of occurrences where I have needed to call out (one of which was when I had a power cut and it blew the plug) but on the occasions James (in the tech support team) was very quick to respond to me , and he gave me clear instructions and guidance and had my CCTV back up and running in no time. I am soon moving home , and I will be taking my CCTV and staying with this company for the foreseeable. Great friendly staff , quick response, clear cameras, easy to use system /app , all around fantastic.
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Home CCTV Ltd is a family run business providing CCTV & Smart Alarm installations covering most of the North of England.
Established in 2016 to provide first class systems for homeowners, initially choosing to focus solely on CCTV, but have now extended our experience and service to Smart Alarms and also for commercial premises.
Our systems are designed to be easy to use, regardless of your level of technical ability.
We pride ourselves on providing great customer service, with an ever-growing customer base which now exceeds 8000 satisfied customers.See more
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