homeoftone.co.uk

5
5 Based on 80 reviews

James' Home of Tone is a proudly independent UK based online guitar store specialising in the best quality, unique & boutique guitar gear as well as quality electric guitars for beginners. You'll find parts, accessories, pedals and instruments, all from s...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

5

/
5

80 Reviews

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Franklin Brooks
James is always going over and beyond…

James is always going over and beyond to meet client expectation. ThanksBaivab

5
Date of experience: May 09, 2025
Eileen
Fast delivery ,easy transaction ,

Fast delivery ,easy transaction ,

5
Date of experience: May 09, 2025
MCKAY22
Fantastic Customer Service

Fantastic Customer Service. James helped me source parts I was struggling to find and kept me updated throughout the journey. Really happy with my purchase, highly recommended.

5
Date of experience: May 07, 2025
Eardwulf A.
Fantastic service from a great company

Fantastic service from a great company. Highly recommend.

5
Date of experience: May 06, 2025
Excellent customer service, top quality wiring harness

I reached out to James via email with a query about a custom wiring harness for my super strat, he responded very quickly, asked question, asked for photos and was very attentive to make sure I got what I needed. Once he gave me all my options and I made payment then loom was made and dispatched within a day and is now currently soldered in my guitar and sounds great. The level of customer service means I'll be returning for all my other needs, thank you very much!!!

5
Date of experience: May 01, 2025
Adele Johnson
Top class customer service

I had to replace a faulty volume pot on an old guitar, but I have no experience, skills or equipment. Someone recommended Home of Tone and when I emailed James with my problem, he immediately replied with an incredibly detailed breakdown of exactly what I needed and how to do it. His solderless pot is a fantastic bit of kit and thanks to his instructions and advice it was easy to install. It works perfectly and has breathed new life into an old guitar. I cannot praise James highly enough. His customer service is absolutely first class, as is his product. If ever I have need of replacement parts, I know exactly where to come!

5
Date of experience: Apr 28, 2025
Pambisito61
Left handed guitar harness

I’ve used James for all my guitar harnesses in the past 3 or so years and every one of them has been the very best. He only uses quality parts and along with his outstanding workmanship the final product is always outstanding. A good number of the harnesses I’ve ordered have been far from standard !! Yet James has always gone the extra mile to accommodate my quirky whims lol !! You couldn’t find a more helpful, professional and just really nice guy to deal with … He may not want me but he will continue to be my No 1 supplier, great company !! 😁👍👏👏👏

5
Date of experience: Apr 22, 2025
Elmer Johnson
Great service and workmanship.

Great service and workmanship. Highly recommended.

5
Date of experience: Apr 22, 2025
Excellent customer service

Excellent customer service, try to use James for everything I can. Top company

5
Date of experience: Apr 16, 2025
TheCookie974
James was super helpful and I’m…

James was super helpful and I’m incredibly happy with his work! Thanks 🙏🏻

5
Date of experience: Apr 15, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • James' Home of Tone is a proudly independent UK based online guitar store specialising in the best quality, unique & boutique guitar gear as well as quality electric guitars for beginners. You'll find parts, accessories, pedals and instruments, all from someone who is passionate about guitars and quality customer service. It's run by James, and has been helping fellow guitar players find their best 'tone' since 2015!See more

  • email james@homeoftone.co.uk
  • language https://homeoftone.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More