homezone1.co.uk

2.8
2.8 Based on 10 reviews

HomeZone #1 is the best place for Home Shopping in the UK & Ireland, whether you want to buy a Furniture, Homeware, Lighting, Cookware, Décor and even a Wooden House. Best Guaranteed Prices and Excellent Quality! With an extensive range of products across...

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Average Rating

2.8

/
5

10 Reviews

5 Star
36%
4 Star
0%
3 Star
0%
2 Star
18%
1 Star
45%

All Reviews

Filter Reviews

Review Time

Kim Fisher
Order 22917 - Lack of Communication

Order 22917 - I ordered a 3-tier cake stand back in December (6 weeks ago) but didn’t receive any email confirmation, which was an immediate concern. I attempted to reach out to the seller via the email provided on the website but received no reply. Upon checking reviews, I discovered that many others who ordered from this service have also faced similar issues. I have initiated a dispute with my bank to seek a refund.

1
Date of experience: Jan 21, 2026
Alice Barnes
No order confirmation, no delivery, lost my money!

I placed an order several weeks ago for a cake stand but never received an email confirmation, which was a clear warning sign. I attempted to reach out to the seller through the email listed on the website, but received no reply. After checking reviews, I found that others have faced similar issues. I have now disputed the charge with my bank to get my money back.

1
Date of experience: Dec 22, 2025
Stefan Johnson
Knife set order placed, but no updates.

I ordered a set of knives on the 15th of September, and now it’s the 3rd of October. I have sent emails with no response and tried calling multiple times, but the phone number seems invalid. I still have not received an invoice or any shipping information, yet the payment has already been deducted from my account.

1
Date of experience: Oct 03, 2025
Algernon
No confirmation for my order placed on July 27th.

I ordered on July 27th but have not received any confirmation via email. I have reached out to the company three times without receiving a response.

1
Date of experience: Jul 27, 2025
DwBiLouLeFou
No confirmation for my order placed on July 27th.

I ordered on July 27th and have yet to get any email confirmation. Despite emailing the company three times, I still haven't received a reply.

1
Date of experience: Jul 27, 2025
Ordered item not in stock, despite website info.

I placed an order for a toilet seat yesterday and waited for a confirmation email but never received one. I called the company's phone number several times, but each time I was told it was the wrong number. I also emailed customer service and have yet to hear back. I’m starting to think this company is not legitimate and may need to contact my bank for a refund. UPDATE: They finally responded and said the item is out of stock and I will be refunded. I added a star for their reply and will provide a final review once I receive my full refund.

2
Date of experience: Jun 04, 2025
Sophie
Ordered item not in stock, despite website info.

I placed an order for a toilet seat yesterday and waited for a confirmation email but never received one. I called the company's phone number several times, but each time I was told it was the wrong number. I also emailed customer service and have yet to hear back. I’m starting to think this company is not legitimate and may need to contact my bank for a refund. UPDATE: They finally responded and said the item is out of stock and I will be refunded. I added a star for their reply and will provide a final review once I receive my full refund.

2
Date of experience: Jun 04, 2025
JJ56
Great job by the representative!

I appreciate the excellent service provided for our loveseat.

5
Date of experience: Jan 31, 2025
TVCraftPL82
Great job by the representative!

I appreciate the excellent service provided for our loveseat.

5
Date of experience: Jan 31, 2025
Helene M.
High-quality item and excellent service.

I experienced professional and prompt service; the fragile item was delivered intact and on time.

5
Date of experience: Oct 04, 2021

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Business Details

  • HomeZone #1 is the best place for Home Shopping in the UK & Ireland, whether you want to buy a Furniture, Homeware, Lighting, Cookware, Décor and even a Wooden House. Best Guaranteed Prices and Excellent Quality! With an extensive range of products across all styles and budgets, here you can find exactly what you're looking for. Free Delivery is available to most of UK.See more

  • email support@homezone1.co.uk
  • call 08000224448
  • language https://homezone1.co.uk

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