Review Time
Ordered the item and it was sent out very quickly - unfortunately via Royal Mail. I got a message to say it had been delivered the next day but nothing was there and Royal Mail's evidence was just a picture of a small part of a package. It was not possible to see the address on the package or any of the surroundings i.e., I have no idea whether it was delivered to my flat. After waiting 40 minutes to speak to someone at Royal Mail and told that it would have been a scanning issue when the post person wasn't able to deliver and likely to reset the next day, I then found it was not reset the next day. I am currently waiting another 40 minutes to speak to someone.
Ordered the item and it was sent out very quickly - unfortunately via Royal Mail. I got a message to say it had been delivered the next day but nothing was there and Royal Mail's evidence was just a picture of a small part of a package. It was not possible to see the address on the package or any of the surroundings i.e., I have no idea whether it was delivered to my flat. After waiting 40 minutes to speak to someone at Royal Mail and told that it would have been a scanning issue when the post person wasn't able to deliver and likely to reset the next day, I then found it was not reset the next day. I am currently waiting another 40 minutes to speak to someone.
delivery right on time. The acctim Westbury radiocontrolled clock is just what i wanted.no more taking clock down if its either going slow orfast, in order to correct the time. and no more spring forward and autumn back.( clock does it itself}Wonderful ! And it looks good too.
DO NOT PURCHASE ANY ITEMS WITH THIS COMPANY, IN MY OPINION THEY ARE VERY OVER PRICED AND THE ITEMS ARE OF POOR QUALITY, I PURCHASED A KIPLING LADIES SEOUL BACKPACK THROUGH AMAZON THE ZIP BROKE THEY REFUSED TO REPLACE, REPAIR THEY SUGGESTED I PAY THESE BAGS ARE SUPPOSED BE BE DURABLE AND HAVE LONGEVITY , THE CUSTOMER SERVICE IS APPALLING!
I was looking for a Kipling bag but on the Kipling website they were retailing at £80. I found the same bag on Aspen of Hereford for only £44 which I must admit did seem to good to be true but I checked reviews and saw that this was a genuine site. I ordered the bag yesterday and it arrived as promised today. It is a brand new and genuine Kipling bag and I am delighted that Aspen were selling it for 50% less than Kipling and that postage was free and next day! Very pleasantly surprised with my experience - thank you
The listings on eBay are not clear and likely they are set up incorrectly, therefore the item I ordered was not delivered - wrong colour. They will not authorize a return and keep telling me the sku I ordered is the one they sent! If you want to get the full experience, call them… avoid this seller! If you do risk a purchase use a gateway that protects you!
I purchased an Umbra toilet roll holder/dispenser unit from this company via Amazon. It arrived missing the two screws that hold the unit together, but we didn't notice straight away as we were decorating the bathroom and so hadn't actually opened it until last weekend. I spoke with Amazon who said they'd contact the seller.I then receive a message from the seller, Aspen of Hereford, saying they would do nothing to help as I hadn't reported the issue "in time". Didn't even offer to supply the missing screws.So I contacted Umbra direct and they supplied the parts within two days free of charge. What a shame that Aspen of Hereford cannot offer any semblance of customer service.
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