Review Time
I ordered a cobra lily bulb on new years eve 2024 and paid for it at the same time. I think the total bil was about £10.50. Nearly 4 months later and still no delivery or sign of said bulb. Tracey and her team worked really hard to try and track the parcel down but to no avail. They refunded my money and sent me 5 Arisaema bulbs as reokacenebt, % stars just isn't enough for them. Winderful service and would very highly recommend.
Never used them before and have used two other companies all at the same time. Ordered bulbs from the three companies. One abroad, one company that sells on behalf of several suppliers and Anglia bulbs. All ordered at the same time because AB didn't have the other particular bulb colour we we wanted. Anglia were the cheapest by 10 pence per bulb, were the fastest, and, most helpful and communicative. Their bulbs are planted already and we are still waiting to hear from the other two. Bulbs were fresh, large and arrived in perfect condition. Not only will we use them again, we already have this morning and ordered another 50 orange tulips. Have recieved an email from one of the other companies as we are writing this to say our order will be ready when it's ready and the others are about to be dispatched but, Anglia bulbs are safe in the ground already. Will not be using the other two organisations again.
Simple ordering system when I ordered spring bulbs. Confirmation was concise, expected delivery date given, then I suddeny wanted to order additional bulbs so phoned and they were added to order with no extra postage, despatch email came and delivery was when they promised. Courier dumped the box on the doorstep, rang the bell and ran off but that's normal for all the hopeless couriers. Bulbs were neatly packed withg planting guide included and were of good quality. Definitely recommended as reliable quality company.
Tubers delivered but one was rotten and after a phone call they send not just one replacement but three!Also Tracey called regular to sort out the delivery issue with DPD.. but they will send by post office next time.Great customer service!
Great range of dahlia tubers, pre-ordered mine early.The owner called me personally to tell me two of the tubers in my order had arrived with gall and had to be refused, offered me substitutions, however I preferred the refund as I'd ordered to many as it was. I've ordered dahlia tubers from numerous sellers that don't hand check their tubers for gall and ended up with diseased plants, so was very impressed.
I have been buying bulbs from this company for many year and have never been disappointed with the customer service, the quality of bulbs have always been exceptional. I went to plant my Tulips last week but found most of them had been eaten by a mouse or rat, my fault for leaving them in the shed. Phoned Anglia bulbs on Friday, Tracey the owner went the extra mile, we received a bumper box of tulips today. Thank you Anglia BulbsMyra
I purchased £50 worth of white Agapanthus from Anglia Bulbs only to find 6 months later when they flowered that they’re blue which completely clashes with the scheme I’ve planted. After complaining and originally being reassured that these would be replaced with the correct items, I’ve since been ignored with the matter unresolved. Don’t purchase from Anglia Bulbs unless you’re prepared to put months of effort into plants only to discover you’ve been sent the wrong type.
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