Review Time
Worst customer service ever!!! I had put in a request to return 2 pairs of shoes which were separate orders. When the courier guy came for pickup, I clearly asked him if pickup was for 1 order or both and he said “both”. After a few days, I received the refund only for 1 order and not the second so I contacted them via email. A customer service agent called me and told me that I shouldn’t have handed over both parcels because the pickup was only for 1 order. On telling him that I had crosschecked with the pickup guy before giving him the parcel, he started arguing with me that I should’ve checked his details! They never refunded my money because they couldn’t track the parcel. In fact they even told me that if I want the refund, I should contact the courier company and investigate myself!!! This is the worst customer service I have ever seen! They shouldn’t be allowed to run business and should be shut down!!!
very poor quality dress delivered. after returning it they are not reddy to return my money. My credits I am trying to transfer to my bank account since one month they are not bothered to do . help line number they provide is useless.
Don’t ever order from Hopscotch. I placed an order on 17 Jan which has a delivery date of 01 Feb. On 02 Feb without prior information they cancelled my order. I waited for 2 weeks which is a total waste of time. In between I called them several times to make sure they can deliver it on time but ended with the poor service from Hopscotch.
Do not purchase products from Hopscotch.in if you expect to gift a fully functioning products to your 8 year old. Ordered LED shoes, then returned as LED was not functional in one of the shoe. Missed her birthday. Re-ordered, and this time LED wasn't working in both shoes!
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