hotelrunner.com

4.2
4.2 Based on 41 reviews

HotelRunner underpins the world’s hospitality industry with its SaaS-enabled unified sales, operations, and distribution management platform, AI-driven solutions, and worldwide market network. HotelRunner offers a wide spectrum of products and services t...

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Average Rating

4.2

/
5

41 Reviews

5 Star
78%
4 Star
0%
3 Star
0%
2 Star
5%
1 Star
17%

All Reviews

Filter Reviews

Review Time

Woodrow Anderson
Send All Your Data Through One Interface

Using a single interface to send all your data saves time and prevents mistakes. It's an indispensable solution for boutique hotel receptions. Thank you!

5
Date of experience: Jan 21, 2026
Sheryl Kelly
Always Accessible and Professional

A channel manager that is consistently easy to reach, provides quick solutions, and allows access to all channels through one platform—I'm happy to collaborate with you. Thank you for your professionalism and support.

5
Date of experience: Jan 21, 2026
Chazz
An Excellent Solution for Everyone

Instead of juggling numerous interfaces (like various booking platforms), using a single interface saves time and minimizes errors. It's essential for boutique hotel receptions. Thank you for this solution.

5
Date of experience: Jan 21, 2026
Gerald Foster
Outstanding Services and Solutions

The best in terms of all services and solutions. Thank you for everything!

5
Date of experience: Jan 21, 2026
Jeremiah
The Easiest PMS Implementation

This is my third PMS, and it was the simplest to set up. The customer service is fantastic, even with the time difference from Central America.

5
Date of experience: Jan 20, 2026
Cherry Rogers
Highly Satisfied with Professional Service

I am very pleased with the service provided. Everything went smoothly, largely due to the attention and support I received. I truly appreciate the professionalism and courteous communication.

5
Date of experience: Jan 09, 2026
Lavender Cook
Stick with the Original Option!

I can't recommend this service. It's quite glitchy and not user-friendly, often crashing and failing to save updates, which leads to booking and pricing issues. The features are limited for a high cost, and I regret upgrading from the original option.

2
Date of experience: Nov 11, 2025
Eden Cook
A Heroic Journey with the Team

As a new establishment, the team became my heroes from start to finish. I'm grateful for their patience, understanding, and the helpful communication throughout.

5
Date of experience: Oct 01, 2025
Ryder Patterson
Exceptional Service Over Many Years

I've collaborated with the team for over 11 years, and their service has always been exceptional. I want to highlight the outstanding support from their representative, whose dedication and professionalism have greatly enhanced my experience.

5
Date of experience: Aug 19, 2025
Johnny Butler
The Right Choice for Management

Many thanks to the team for their assistance during the sales process and the setup and training phase. I appreciate their quick responses and solution-oriented approach.

5
Date of experience: Jun 26, 2025

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Business Details

  • HotelRunner underpins the world’s hospitality industry with its SaaS-enabled unified sales, operations, and distribution management platform, AI-driven solutions, and worldwide market network.

    HotelRunner offers a wide spectrum of products and services targeting all types of properties, whether resort hotels to independent properties and vacation rentals.
    HotelRunner's B2B network allows its partners to find, connect, and transact with each other online at scale, processing more than 35 million transactions daily between properties, travel agencies, travelers, and payment gateways.See more

  • email info@hotelrunner.com
  • language https://hotelrunner.com

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