tlc-direct.co.uk

5
5 Based on 141 reviews

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Average Rating

5

/
5

141 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

All Reviews

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Review Time

Aluin
Good range

Good range, prices and delivery

5
Date of experience: Feb 28, 2026
ashley jones
My faith in human nature and true customer service has been restored! Simon, the manager of the Tun

My faith in human nature and true customer service has been restored!

Simon, the manager of the Tunbridge Wells branch, epitomises what first class customer service is all about. I would recommend TLC Tunbridge Wells to everyone that values a good shopping experience.

5
Date of experience: Feb 27, 2026
Andrew Boyd
Amazing company been a pleasure to deal…

Amazing company been a pleasure to deal with over the years

5
Date of experience: Feb 27, 2026
ashley jones
My faith in human nature and true…

My faith in human nature and true customer service has been restored!Simon, the manager of the Tunbridge Wells branch, epitomises what first class customer service is all about. I would recommend TLC Tunbridge Wells to everyone that values a good shopping experience.

5
Date of experience: Feb 27, 2026
Michael Thompson
Outstanding Customer Service

I have been using TLC for many years and have always found my local branch,Coulsdon, to always be helpful when not totally sure of what was needed. I phoned them to see what options were available to me when a downright that I purchased a year ago, failed and on checking in the catalogue, was nolonger stocked as it had been superceded. I was told to request a replacement as the item had a long guarantee and there was a direct replacement. I sent a request for a replacement, and a new item was sent to me the following day.I have no reservations in recommending TLC for outstanding customer service.

5
Date of experience: Feb 25, 2026
Ambridge Girl
Great customer service.

Great customer service and knowledgeable staff. Helped to identify the correct bulbs. Will use them going forward. (Mollison Avenue, Enfield)

5
Date of experience: Feb 25, 2026
Paul Briggs
Extremely fast service

Extremely fast service f, very competitive as well

5
Date of experience: Feb 25, 2026
Robert of Orpington
Excellent price and next day delivery…

Excellent price and next day delivery (Saturday) even though it was 2-3 days. Would definitely consider using TLC again.

5
Date of experience: Feb 25, 2026
ACP
Tunbridge Wells branch is my go to

Tunbridge Wells branch is my go to. Peter and the whole team there are awesome.

5
Date of experience: Feb 24, 2026
Ian K
Found obsolete capless bulbs with your…

Found obsolete capless bulbs with your company top of the list.Service was excellent and the product was exactly what was required.Many thanks.

5
Date of experience: Feb 24, 2026

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