Name: houseofcarats.co.uk
Telephone: 000000000
Rating: 4.7

Donna Long Guest

Exceptional service and stunning jewelry!

The customer service was outstanding, and the jewelry is absolutely beautiful. I'm thrilled with my necklace; it arrived just as I envisioned. I'm happy to be part of this community and will definitely return frequently. Thank you!

Date of experience: Dec 01, 2025

Wilf Barnes Guest

3 months ago

Gorgeous products and excellent communication.

Gorgeous products and excellent communication. The price for the quality of the jewelry is fantastic. The personal note included with the delivery was a lovely touch. I will certainly be purchasing again.

Date of experience: Nov 29, 2025

Eadwulf Adams Guest

3 months ago

Stunning products and exceptional assistance.

I ordered a gift set and realized the bracelet was too small upon receiving it. The team could not have been more accommodating in resolving this issue for me. They explained everything and kept me updated about the larger bracelet and its delivery time. The products are stunning, and the service was exceptional. I would recommend this company to anyone seeking beautiful jewelry and great service.

Date of experience: Nov 28, 2025

xSolrac95 Guest

3 months ago

Fantastic product!

Fantastic product, speedy delivery, and hassle-free. It's wonderful to order such a quality item from a small business that adds personal touches. Being from Yorkshire, I love supporting local; I will definitely return as a customer.

Date of experience: Nov 27, 2025

Claire Guest

3 months ago

Truly beautiful items and exceptional service.

The items are stunning in person, but what truly distinguishes them from other companies is the excellent service I received. It was personal, fair, and professional—something that's often hard to find. Many thanks!

Date of experience: Nov 26, 2025

Larissa C. Guest

3 months ago

Outstanding customer service and beautiful jewelry!

Outstanding customer service and stunning jewelry. I absolutely adore my necklace; it arrived just as I hoped. I'm delighted to be part of this community and will definitely return often. Thank you!

Date of experience: Nov 24, 2025

joanesse87 Guest

3 months ago

Wonderful purchase!

Wonderful purchase! It arrived very quickly, beautifully presented, and looks incredibly accurate. I wore it for my 50th celebration on Saturday and received numerous compliments! It's very sparkly and catches the light like real diamonds.

Date of experience: Nov 21, 2025

Cathleen Carter Guest

3 months ago

CUSTOMS CHARGES - PROCEED WITH CAUTION!

CUSTOMS CHARGES - STEER CLEAR OF THIS COMPANY. I am extremely dissatisfied with this company and their refund/return policy. The customs charges for EU customers are exorbitant and should be clearly disclosed at the time of ordering. Most UK businesses include these charges or at least make them evident during the purchase process. This company operates a .uk website. I've been informed that my package might be destroyed, and I will need to cover the customs/return costs before receiving any refund. I have NEVER encountered this with any UK website I've shopped from. I am very unhappy that my money has not been refunded yet.

Date of experience: Nov 21, 2025

Moira Adams Guest

3 months ago

Impressed with my recent ring purchase.

I ordered a ring last month and was impressed by its elegant design and durability.

Date of experience: Nov 19, 2025

miriam11254 Guest

3 months ago

Superb quality and selection.

Gorgeous product range. I ordered a ring for more formal occasions instead of my engagement ring. It is stunning and looks even better than my own ring! Excellent quality and perfect fit. The price was also very reasonable. All the jewelry looks amazing and arrived on time, beautifully packaged. I'm very impressed with this company; it'll be hard to resist buying more.